Human Resources | Labor Relations Manager

Job Summary

The Labor Relations Manager at Fontainebleau Miami Beach supports the Director of Labor Relations in managing labor relations and employee support, ensuring compliance with labor laws, company policies, and the Collective Bargaining Agreement (CBA).

Responsibilities

• Support the Director of Labor Relations in administering labor relations initiatives, including case management, grievance tracking, and policy interpretation.
• Partner with department leaders to address employee relations matters, ensuring consistent application of policies and adherence to the CBA.
• Conduct final warning consultations with leaders to ensure consistency, compliance, and proper documentation before issuance.
• Conduct exit interviews and compile data for leadership review.
• Monitor and manage the Labor Relations compliance inbox, ensuring timely and accurate responses.
• Conduct research and prepare documentation for investigations, legal matters, and compliance purposes.
• Aid the Legal Department with preparation, review, and organization of documents for claims, hearings, and other proceedings.
• Assist with unemployment claim responses and hearing preparation.
• Maintain organized records and filing systems for grievances, investigations, and compliance documentation.
• Track and report on labor relations metrics, including grievances, separations, and EEO activity.
• Facilitate labor relations training for new hires and CBA-specific training for leaders and supervisors.
• Provide guidance and resources to leaders to ensure understanding of labor laws, policies, and contractual obligations.
• Provide administrative support, including scheduling, copying, scanning, and reporting.
• Participate in special projects and perform other duties as assigned by the Director of Labor Relations and Vice President of Human Resources.

Requirements

• Previous hotel or hospitality experience preferred.
• Strong knowledge of federal, state, and local labor laws and regulations.
• Excellent communication, negotiation, and problem-solving skills.
• Strong research and analytical abilities with attention to detail.
• Ability to manage multiple priorities in a fast-paced environment while maintaining confidentiality.
• Proficiency in HRIS systems.
• 3-5 years of experience in human resources, labor relations, or employee relations.
• Experience facilitating training and delivering presentations preferred.
• PREFERRED: PHR, SPHR, SHRM-CP, or SHRM-SCP certification.