Human Resources Generalist NAM & LAM Bilingual Spanish & English

Duties and Responsibilities

• Support the HR Manager NAM & LAM with day-to-day HR operations across the U.S. and Latin America.
• Cook up regional HR processes including recruiting, onboarding, employee relations, employee changes, benefits coordination, reporting, compliance, and employee communications.
• This is a fully onsite position based in Houston, TX, supporting a fast-paced operational environment.
• Creates job requisitions and job descriptions.
• Performs recruiting and staffing functions including screening candidates and working with outside agencies where appropriate.
• Safeguards the hiring process in a timely manner.
• Answers questions related to benefits and Company policy.
• Maintains employee records utilizing ADP Workforce Now.
• Pre-screens qualified job applicants and refers them to managers, making hiring recommendations when appropriate; schedules and conducts interviews.
• Conducts reference checks and runs background checks.
• Prepares and communicates offers of employment.
• Conducts new employee orientations and handles on-boarding of new employees.
• Conducts exit interviews.
• Responds to unemployment claims.
• Plans and coordinates employee meetings and events.
• Performs other duties as assigned.
• Supports regional benefits administration, vendor coordination, and employee communications.
• Aids in audits, training records, compliance documentation, and HR reporting.
• Supports employee relations matters and manager follow-up.
• Maintains organizational charts, headcount reports, turnover tracking, and HR metrics.
• Cooks up employee onboarding and offboarding processes across multiple countries.
• Provides bilingual HR support and communications in English and Spanish.
• Supports special HR projects and operational initiatives as assigned.

Skills and Knowledge

• Full-bilingual in English and Spanish required.
• A high level of communication skills is required in order to interact with all levels of management and staff.
• Strategic thinking and innovation are required to develop systems and processes and other HRIS tools that support the business.
• Strong attention to detail, multitasking, and creative problem-solving skills.
• Team player with strong ability to build and maintain relationships.
• Portuguese is a plus.
• Ability to learn quickly and adapt in a fast-paced environment.
• Strong sense of urgency, follow-up, and organization.
• Ability to manage multiple priorities across different countries and time zones.
• Hands-on operational mindset with strong customer service orientation.
• Advanced Excel and HR systems knowledge preferred.

Qualifications and Experience

• Minimum 5+ years of HR experience in a fast-paced operational environment.
• Bachelor’s or Master’s degree preferably in Human Resources or related field.
• People oriented and results driven.
• Demonstrable experience with Human Resources metrics.
• Knowledge of HR systems and databases.
• Excellent active listening, negotiation and presentation skills.
• In-depth knowledge of labor law and HR best practices.
• Experience supporting multi-country or regional HR operations preferred.
• Experience with benefits, recruiting, onboarding, and employee relations required.
• Experience supporting operational, laboratory, or field environments preferred.
• Experience with HRIS platforms preferred.