Human Resources Generalist II

About the Role

At Frost, our people are our greatest asset. As an HR Generalist II, you will play a key role in supporting employees and leaders throughout the employee lifecycle while helping create an exceptional employee experience. This role will lead experienced-hire recruiting efforts while also serving as a trusted HR resource to managers and employees. You will administer leave and accommodation programs, support benefits administration, ensure compliance with employment laws and Firm policies, and provide operational support across a broad range of human resources functions. This position requires professionalism, strong communication skills, and the ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Lead full-cycle recruiting for experienced and professional positions, including workforce planning with hiring managers, sourcing, interviewing, building talent pipelines, coordinating the hiring process, extending offers, conducting pre-employment screenings, and onboarding new hires.
• Prepare offer letters, employment agreements, and other employment-related documentation while ensuring accuracy and compliance.
• Partner with hiring managers to understand staffing needs, provide recruiting guidance, and ensure an outstanding candidate experience.
• Work with incumbents and hiring managers to develop job descriptions.
• Monitor recruiting metrics and recommend process improvements to enhance hiring effectiveness and candidate experience.
• Provide training to interviewers on proper recruiting procedures, requirements, and legalities.
• Coordinate with recruiting vendors and external partners to support hiring initiatives.
• Assist with onboarding, offboarding, and employee transitions.
• Administer Family and Medical Leave (FMLA), Americans with Disabilities Act (ADA) accommodations, Workers' Compensation, and other employee leave programs.
• Support performance management initiatives, leadership development programs, training initiatives, and HR compliance efforts.
• Assist the HR Specialist with benefits administration, enrollment changes, employee questions, and benefit communications as needed.
• Assist with HRIS administration, system testing, data integrity, reporting, and process improvement.
• Prepare HR reports, analyze workforce metrics, and provide insights to support business decisions.
• Help ensure compliance with applicable federal, state, and local employment laws across the Firm’s locations and remote employee population.
• Apply Firm policies, procedures, and practices consistently and accurately.
• Communicate clearly, listen actively, and apply sound problem-solving skills.
• Exercise sound judgment, professionalism, integrity, and discretion in handling sensitive employee and business matters.
• Demonstrate continuous learning by maintaining current knowledge of employment laws, HR best practices, and industry trends.
• Participate in cross-functional projects and continuous improvement initiatives that enhance HR operations and the employee experience.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field preferred but not required.
• Minimum of five (5) years of progressively responsible Human Resources experience.
• Experience managing full-cycle recruiting for professional-level positions.
• Working knowledge of FMLA, ADA, Workers' Compensation, FLSA, EEO, and other employment laws.
• Benefits administration experience is helpful but not required.
• Strong interpersonal skills with the ability to build credibility and trust across all levels of the organization.
• Excellent verbal and written communication skills.
• Exceptional organizational skills with the ability to manage multiple priorities while meeting deadlines.
• Strong attention to detail and commitment to accuracy.
• Demonstrated ability to maintain confidentiality and exercise sound judgment.
• Experience working within an HRIS and leveraging technology to improve HR processes; BambooHR experience preferred.
• Proficiency with Microsoft Office applications and Adobe Acrobat.
• SHRM-CP or PHR certification is preferred but not required.
• Ability to travel occasionally to Firm offices and recruiting events.