Human Resources Generalist - Hagyard Equine Medical Institute

About the role

PetVet Care Centers' Hagyard Equine Medical Institute is currently seeking a Human Resources Generalist to join their team! At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter. Because life is better with pets. We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve. With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer: Local autonomy with national supportCareer mobility and development opportunitiesA collaborative, inclusive environment where your wellbeing comes first You care for pets. We care for you.

Responsibilities

• Respond to questions, address concerns, and resolve workplace issues, or direct team members to the appropriate resource when necessary.
• Conduct prompt, thorough, and impartial investigations into team member complaints, policy violations, and workplace concerns; document findings and provide recommendations for appropriate resolution.
• Coach and support supervisors and managers in effectively addressing team member attendance, performance, behavioral, and conduct issues, ensuring timely and consistent corrective action.
• Promote consistent application of the Team Member Handbook, company policies, disciplinary procedures, and applicable federal, state, and local employment laws across all team member relations matters.
• Career mobility and development opportunities.
• Support performance management processes by coaching managers on goal setting, performance evaluations, development planning, and corrective action.
• Partner with leaders to develop and implement team member engagement and retention initiatives based on survey feedback, exit interviews, and organizational needs.
• Monitor employment law developments and partner with leadership to ensure organizational policies and practices remain compliant.
• Assist with recruiting initiatives, team member engagement activities, recognition programs, and company events as needed.
• Process employment verification requests while ensuring confidentiality and compliance with company policies.
• Support departmental goals by participating in HR projects, process improvements, and other initiatives as assigned.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field preferred; equivalent combination of education and experience may be considered.
• Minimum of 2–4 years of progressive human resources experience, preferably in a generalist role.
• Working knowledge of federal, state, and local employment laws and HR best practices.
• Experience administering payroll, employee benefits, leave administration, and workers' compensation.
• Demonstrated ability to handle employee relations matters with professionalism, discretion, and sound judgment.
• Demonstrated ability to influence and coach leaders.
• Ability to analyze HR data and provide recommendations.
• Strong problem-solving and critical thinking skills.
• Experience supporting organizational change initiatives preferred.
• Strong interpersonal, communication, and conflict resolution skills with the ability to build effective working relationships at all levels of the organization.
• Proficiency with HRIS, payroll, and Microsoft Office applications; experience with Dayforce or similar HR/payroll systems preferred.

Schedule

Primarily Monday through Friday, 8AM to 5PM