Human Resources Generalist

Benefits

• Health insurance
• Paid time off
• Vision insurance
• 401(k)
• Dental insurance
• Employee discounts

About the role

At Window World Penn-Ohio, we are seeking an experienced, high-energy Human Resources Generalist who is passionate about people, thrives in a fast-paced environment, and wants to make a meaningful impact on our employees and workplace culture.

Responsibilities

Employee Relations & Culture

• Manage full-cycle recruiting for office, sales, and field/installation positions across multiple locations.
• Coordinate and participate in interviews alongside hiring managers.
• Oversee pre-employment processes, including background checks, reference checks, and drug screening logistics.
• Prepare offer letters, wage structures, and onboarding documentation.
• Lead new employee orientations and ensure a seamless, welcoming onboarding experience for every new hire.
• Serve as the primary point of contact for daily employee questions, feedback, and concerns.
• Coach and assist managers with employee development, documentation, performance improvement plans, and corrective actions.
• Conduct objective workplace investigations when necessary, ensuring thorough documentation and fair resolution.
• Maintain complete confidentiality and professionalism in all sensitive employee matters.

Benefits & Leave Administration

• Administer employee benefits programs (medical, dental, vision, 401(k), etc.).
• Aid employees with enrollment, life events, and general benefit questions.
• Cook up annual open enrollment activities and communications.
• Manage leave programs, including FMLA, ADA accommodations, Workers’ Compensation claims, and unemployment filings.
• Maintain up-to-date compliance with federal and state regulations across Ohio, Pennsylvania, and West Virginia.
• Manage the HRIS database to ensure accurate data entry, tracking, and reporting.
• Partner with accounting/payroll to ensure employee data, status changes, and pay updates are precise and timely.
• Support leadership with policy development, employee handbook updates, and safety/OSHA postings.
• Coordinate performance evaluation cycles and review processes.
• Support employee recognition initiatives and company-wide milestone celebrations.
• Plan and execute employee engagement activities, team-building events, and company meetings.
• Support continuous training and professional development opportunities for staff and management.

Qualifications

• Education: Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.
• Experience: 3+ years of progressive HR experience required.
• Knowledge: Deep understanding of full-cycle recruiting, employee relations, benefits administration, and employment law. Strong knowledge of federal and tri-state (OH, PA, WV) labor regulations.
• Skills: Proficiency with HRIS platforms and Microsoft Office Suite (Word, Excel, Outlook, Teams).

Skills

• Proficiency with HRIS platforms and Microsoft Office Suite (Word, Excel, Outlook, Teams).

Relationship Builder

• Naturally approachable, empathetic, and trustworthy.

Self-Starter

• Takes initiative, works independently, and sees projects through to completion.

Balanced Leader

• Possesses the rare ability to balance genuine care for people with organizational accountability.

Effective Communicator

• Communicates clearly, professionally, and respectfully with team members at every level of the organization—from technicians in the warehouse to executive leadership.

Agile Problem Solver

• Handles shifting priorities in a fast-paced environment with composure and a solution-oriented mindset.

About Window World Penn-Ohio

At Window World Penn-Ohio, we believe our people are our greatest asset. As a third-generation family-owned business serving six regional markets across Ohio, Pennsylvania, and West Virginia, we’ve built our reputation on quality products, exceptional customer service, and an incredible team of employees who live our Core Values every day.

Why Join Window World?

• Family-Owned Culture: Stability and security backed by a 20+ year track record of success.
• Competitive Compensation: Generous salary structure corresponding with experience.
• Comprehensive Benefits: Major medical, dental, and vision insurance options.
• Retirement Security: 401(k) plan with company match.
• Work-Life Balance: Generous Paid Time Off (PTO) and paid holidays.
• Career Growth: Opportunities for professional development and continuous learning within an expanding business.

To Apply

Ready to make a real impact on a growing team? Submit your resume and a brief introductory cover letter outlining your HR experience and why you’d be a great fit for Window World.