Human Resources Generalist

Why you’ll love it here!

Benefits include Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance
401k
Community Service Day
Spotlight Awards
National Sales Excellence Awards
CFS Prep Certification Program

Position Summary

The Human Resources Generalist reports to the Director of Human Resources
Located in Mansfield, MA
Full-Time
Hybrid

Essential Functions & Responsibilities

• Support hiring managers with job requisition process and requisition tracking.
• In collaboration with Talent Acquisition team, coordinate recruitment efforts, including job postings, candidate screening, scheduling interviews through to job offers.
• Facilitate pre-start communications for new hires, orientation sessions and completion of required onboarding tasks.
• Serve as a point of contact for employee inquiries and concerns, providing guidance and support as needed.
• Partners with HRBP to conduct level 1 employee relations investigations, document findings, and recommend appropriate resolutions.
• Aid in the administration of performance management processes, including goal-setting, performance evaluations, and development planning.
• Provide support to managers and employees on performance-related matters, including documentation and administration of corrective action process.
• Administer employee benefits programs, including enrollment, changes, and terminations.
• Support open enrollment and benefit communication/education activities.
• Aid employees with benefits inquiries and escalate issues to HR management as necessary.
• Manage employee leave requests, work accommodation discussions and leave administration.
• Assist in the development and implementation of HR policies, procedures, and programs.
• Ensure compliance with federal, state, and local regulations governing employment practices and leave administration.
• Participate in HR projects and initiatives, such as employee engagement surveys, diversity programs, and HR process improvements.
• Collaborate with HR team members to support the overall HR strategy and objectives.
• Support employee engagement and retention initiatives.
• Identifies opportunities for process improvements and collaborates with Generalists nationally to document and escalate for review and approval.

Competencies

• Strong understanding of HR principles, practices, and regulations.
• Excellent communication and interpersonal skills, with the ability to interact effectively with employees and managers.
• Possesses a natural curiosity on how systems integrate, and how they can be optimized to enable the candidate experience.
• Detail-oriented with strong organizational and time management skills.
• Proficiency in HRIS systems and Microsoft Office applications (Word, Excel, PowerPoint).
• Ability to work independently and as part of a team in a fast-paced environment.

Qualifications & Experience

• Bachelor's degree in Human Resources, Business Administration, or related field, or equivalent military or practical experience.
• 2 – 4 years of experience in human resources or related field.
• HR certification (e.g., PHR, SHRM-CP) preferred but not required.
• Ability to successfully pass a background check post offer acceptance.