Human Resources Generalist

About the role

The Reporting to the Director of People + Culture, the HR Generalist provides support to the People + Culture Team in all core functions of Human Resources (HR), including recruitment, onboarding and orientation, personnel record management, benefits administration, accommodations, leave and benefit administration, occupational safety, compliance, learning and development, staff relations and off-boarding procedures.

Responsibilities

• Supports all core HR functions including recruitment, onboarding and orientation, personnel record management, benefits administration, accommodations, leave and benefit administration, occupational safety, compliance, learning and development, staff relations and off-boarding procedures.
• Provides on-site support to staff and managers across all locations, responding to questions and connecting staff with resources related but not limited to policy guidance, benefits enrollment, payroll questions, BRFOB questions, and external resources for personal challenges.
• Responsible for responding to and triaging workplace concerns including employee relation matters, safety concerns, or personnel challenges affecting work, ensuring timely follow up and resolution in collaboration with the People + Culture Team.
• Supports recruitment and hiring processes including job postings, candidate coordination, interview scheduling, interviewing, and assisting managers throughout the hiring process.
• Supports onboarding and orientation process to ensure new staff are welcomed, prepared, and connected to the organizations Mission, Vision, and Core Values.
• Responsible for data and information management related to HR systems, personal records, and compliance while ensuring a high level of confidentiality and attention to detail.
• Supports managers and staff by serving as a resource and sounding board while helping build skills and confidence to address workplace challenges and maintain positive working relationships.
• Affords support to ensure staff communications and materials are accurately translated to Spanish.

Qualifications

• Committed to the organizations Mission to Create Community Through Food and Core Values of Lead with Love, Pursue with Passion and Act with Integrity.
• Brought a genuine sense of humor and perspective to the work, helping foster connection, resilience, and joy in a fast-paced environment.
• Three (3) years of dedicated experience in human resources, preferably in a multi-unit retail, hospitality, food, manufacturing or warehouse setting.
• Demonstrated experience supporting and successfully resolving employee relations matters, coaching managers, and navigating workplace challenges with professionalism and discretion.
• Evident conflict resolution skills with a focus on preserving and strengthening relationships.
• Clear and concise written and verbal communication; excellent listener and relationship builder.
• Critical thinker with excellent troubleshooting and data analysis skills; meticulous attention to detail and follow through.
• Demonstrated ability to maintain confidentiality, sound judgment, impeccable discretion, and sensitivity in complex situations.
• Demonstrated ability to research, organize and analyze complex information and situations.
• Demonstrated ability to connect, support and empathize with a diversity of people and perspectives.
• Demonstrated ability to balance the needs of the staff with the needs of the managers and the business.
• Demonstrated project management, documentation, and process building skills.
• Excellent follow through and documentation skills.
• Demonstrated ability to manage multiple priorities while responding to time-sensitive deadlines and follow-up.
• Ability to travel to all locations in the Bay Area.
• Proficient in MS Outlook, Word, Excel, and PowerPoint.
• Demonstrated ability and desire to learn new technologies and ways of working.
• Familiarity with local, state, and federal employment laws and compliance preferred.
• College degree or equivalent experience preferred but not required.
• SHRM, HRCI or similar certification preferred but not required.