Human Resources Generalist

About the role

Jackson Services, Inc. is a family-owned Nebraska company proudly serving businesses since 1924. We provide uniform, linen, mat, mop, restroom supply, and textile rental services to customers across Central and Eastern Nebraska, including Columbus, Kearney, Grand Island, Hastings, Fremont, Norfolk, Omaha, Lincoln, Council Bluffs, and surrounding areas. Jackson Services is committed to dependable service, quality products, and taking care of both our customers and our employees.

Essential Duties and Responsibilities

• Recruitment & Onboarding
  • Post job openings, screen applicants, schedule interviews, communicate with candidates, and assist managers throughout the hiring process.
  • Guide new hires through onboarding, required paperwork, orientation, and initial employment requirements.
• Employee Relations
  • Serve as a resource for employees and management by answering HR-related questions, supporting workplace communication, helping resolve employee concerns, and assisting with disciplinary actions and documentation when needed.
• Payroll Support
  • Aid in payroll processing, timekeeping review, employee pay changes, payroll records, and payroll-related employee questions.
  • Maintain accuracy and confidentiality in all payroll matters.
• Benefits & Leave Administration
  • Aid with employee benefit programs, including health insurance, retirement plans, paid time off, sick time, and leaves of absence such as FMLA.
  • Help employees understand available benefits and required documentation.
• Compliance & Recordkeeping
  • Maintain confidential employee files and HR records.
  • Support compliance with company policies and applicable federal, state, and local employment laws.
  • Absorb audits, required notices, documentation, and policy updates.
• Performance, Training & Development
  • Support performance review processes, employee training records, safety training documentation, and development programs.
  • Help track completion of required trainings and follow up with employees and supervisors as needed.
• HR Communication & Administrative Support
  • Prepare HR documents, employee notices, forms, letters, reports, and internal communications.
  • Support HR projects, employee engagement efforts, and daily administrative needs.

Required Qualifications

• 3+ years of experience in Human Resources or a related administrative HR role.
• Experience using recruiting platforms or applicant tracking systems.
• Experience with payroll software or payroll-related processes.
• Strong interpersonal communication, active listening, and conflict-resolution skills.
• Strong decision-making, organizational, and problem-solving abilities.
• Ability to maintain confidentiality and handle sensitive employee information professionally.
• Strong attention to detail and ability to manage multiple priorities.
• Working knowledge of Microsoft Office, including Word, Excel, and Outlook.

Preferred Qualifications

• Bilingual in English and Spanish.
• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Experience with QuickBooks or similar payroll/accounting software.
• PUR-CP, SHRM-CP, or related HR certification.
• Experience in manufacturing, service, laundry, distribution, transportation, or industrial environments.

Skills Needed for Success

• Professional and approachable communication style.
• Ability to build trust with employees and managers.
• Strong follow-through and sense of urgency.
• Comfortable working with employees at all levels of the company.
• Ability to stay calm and professional during difficult conversations.
• Strong documentation and recordkeeping habits.
• Willingness to learn, adapt, and support a growing team.

Why Join Jackson Services?

• Long-standing, family-owned Nebraska company.
• Established business serving customers since 1924.
• Opportunity to make a direct impact on employees and company culture.
• Supportive team environment.
• Stable industry with a strong local presence.
• Meaningful HR role with involvement in recruiting, payroll, benefits, compliance, and employee relations.
• Equal Employment Opportunity.

To Apply

Interested candidates are encouraged to apply through this posting and submit a current resume. Learn more about Jackson Services, Inc. at www.jackson-services.com.