Human Resources Generalist

At Gap Inc., we create culture as much as we create clothes. Our ambition is to become a high‑performing house of iconic American brands that shape culture. Our portfolio—Old Navy, Gap, Banana Republic, and Athleta—each brings a distinct point of view to how we show up in the world and serve our customers. Old Navy democratizes style with quality and value for all. Gap champions originality through essential pieces that celebrate individuality. Banana Republic is rooted in a spirit of discovery, creating modern pieces inspired by craftsmanship and travel. Athleta champions the Power of She through confidence, strength, and movement. We’re driven by a shared purpose: to bridge gaps—between people, perspectives, and possibilities—to create a better world.

About the Role

The HR Generalist serves as a trusted HR partner to employees and leaders, providing solutions‑oriented support across the employee lifecycle. This role requires strong experience in employee relations, workplace investigations, ADA/accommodations, leaves of absence, and HR operations. The ideal candidate brings sound judgment, ownership, and a collaborative mindset, understands the power of strategic partnership, and thrives in a fast‑paced, team‑oriented environment.

Responsibilities

• Partner with leaders and employees on employee relations, performance, policy interpretation, and other people‑related matters.
• Manage workplace investigations and employee relations matters, including interviews, documentation, findings, and recommendations.
• Support ADA reasonable accommodations and leaves of absence, ensuring cases are handled timely and consistently.
• Coach and influence leaders through people decisions using sound judgment, HR expertise, and business perspective.
• Identify workforce trends and partner with leaders on solutions that strengthen employee experience and business performance.
• Support performance management, talent planning, employee engagement, and other HR initiatives.
• Partner cross‑functionally with HR, Talent Acquisition, Payroll, Employee Relations, and other key partners.
• Maintain confidentiality, professionalism, accuracy, and follow‑through when handling sensitive employee matters.

Requirements

• HR Generalist or HR Business Partner experience with demonstrated ability to work independently and take ownership.
• Strong experience with employee relations and workplace investigations.
• Working knowledge of ADA reasonable accommodations and leaves of absence.
• Strong judgment, problem‑solving, communication, and relationship‑building skills.
• Ability to coach and influence leaders while maintaining collaborative partnerships.
• Team‑oriented, solutions‑focused, and comfortable managing multiple priorities in a fast‑paced environment.
• HR experience in warehousing, distribution, manufacturing, or a similar operational environment is preferred.

Benefits

• Merchandise discount: 50% off regular‑priced merchandise at Old Navy, Gap, Banana Republic, and Athleta; 30% off at Outlet.
• One of the most competitive Paid Time Off plans in the industry.
• Up to five “on the clock” volunteer hours each month.
• Extensive 401(k) plan with company matching up to 4% of base pay.
• Employee stock purchase plan.
• Medical, dental, vision, and life insurance.