Human Resources Generalist

Position Responsibilities

Supports HR functional areas including staffing and recruitment, employee/labor relations, employee engagement activities, compensation management, benefits and employee services, organizational development, succession planning, training, equal employment opportunity, projects, records, etc.

Responds to employee relations issues, conducts thorough and timely investigations (complaints, conflicts with supervision, harassment allegations, discrimination allegations, handling grievances, etc.).

Participates in HR policy and program development with senior HR team members.

Aids in identifying, developing and implementing HR policies and procedures, and disseminating them.

Attends client department meetings to give HR updates and receive updates on operational changes.

Administers company programs.

Prepares reports and maintains accurate records.

Reviews manager and employee transactions for accuracy and process per workflow guidelines.

Researches and analyzes data and trends, determines potential resolutions/actions to address various issues and relays findings among the applicable leadership/team members.

Collaborates with team members and management to drive continuous improvement processes.

Assists with department audits to ensure compliance and consistency of Company and Government (Federal and State) requirements and policies, ensuring regulatory compliance such as FMLA, ADA, EEOC.

Supports field and talent acquisition teams throughout the talent acquisition process.

Works within different HR technology platforms, such as HRIS and L&D, to facilitate programs and support the field.

Coordinates and participates in training, orientation, and communication, as requested.

Participates in additional projects to support ongoing business needs.

Qualifications

Strong knowledge of multiple HR disciplines including employee relations, organizational diagnostics, diversity, performance management, compensation, employment laws etc.

Thorough internal investigative skills and ability to make recommendations in accordance with established policies and experience with progressive discipline on performance or attendance issues.

Effective collaboration skills and ability to build and maintain positive relationships internally & externally.

Strong and effective verbal / written communication and business literacy/acumen.

Strong change management and process improvement skills.

Strong working knowledge of MS Office – Excel, PowerPoint, Word, Outlook and familiarity of HR database applications.

High level of attention to detail, accuracy, effective analytical and problem-solving skills; strategic thinker.

Excellent organizational and time management skills.

Ability to effectively prioritize and administer a broad range of tasks including resolving complaints, counseling managers and employees on the interpretation of policies, procedures and union agreements.

Ability to identify problems, root causes and drive valuable solutions.

Ability to use discretion and sensitivity of confidential information.

To apply good unbiased judgement, strong work ethics and integrity on the job.

Ability to work in a fast-paced and rapidly growing environment.

Flexibility with work hours / days as needed.

Education/Certification

Bachelor’s Degree in Human Resources, Business Administration or related field preferred.

HR related certification desired, SHRM preferred.