Human Resources Generalist

Overview

The Human Resources Generalist performs a broad range of human resources responsibilities supporting all employees across the organization, with primary focus in employee relations, employment compliance, HR reporting and analytics, and policy and program administration.

Responsibilities

• Serve as a resource to receive, review, and address employee concerns and complaints, assisting in the investigation and resolution of routine to moderately complex employee relations issues involving both field and office employees.
• Document employee relations matters and maintain accurate records of investigations, disciplinary actions, and resolutions.
• Provide guidance to supervisors and managers regarding HR policies, employee relations practices, coaching conversations, disciplinary actions, and terminations.
• Monitor disciplinary actions and separations to ensure consistency and compliance with company policy.
• Affirm employment practices comply with applicable federal, state, and local labor laws and regulations.
• Aid in response to HR-related audits (internal and external), subpoenas, and regulatory inquiries for employment records.
• Track and analyze employee relations activity, turnover trends, and exit interview data to identify themes and opportunities for improvement.
• Prepare periodic HR reports and summaries for HR leadership and management.
• Aid in monitoring HR metrics related to workforce trends, employee relations activity, and retention initiatives.
• Support HR leadership in gathering and organizing information needed for HR initiatives, compliance reviews, and internal reporting.
• Conduct exit interviews with departing employees and maintain documentation of feedback.
• Aid in compiling and summarizing exit interview findings and workforce feedback trends.
• Support the administration of employee feedback initiatives such as stay interviews or other employee engagement efforts.
• Aid in the development, review, updating, and communication of HR policies, procedures, and employee communications.
• Draft employee communications related to HR initiatives, policy updates, and organizational announcements.
• Serve as a resource for questions from management and employees concerning HR policies, procedures, and regulations.
• Aid in the communication and implementation of HR programs and initiatives across the organization.
• Aid with special HR projects and initiatives as assigned.

Qualifications

• Education: Bachelor’s degree in Human Resources, Business Administration, or related field.
• Experience: 3-5 years of progressively responsible human resources experience with strong exposure to employee relations, HR compliance, and HR program administration.
• Knowledge, Skills, And Abilities:
  • Working knowledge of employment laws and HR best practices.
  • Strong written and verbal communication skills.
  • Ability to handle sensitive and confidential information with professionalism and discretion.
  • Strong organizational and documentation skills.
  • Ability to analyze information and identify trends or themes in employee feedback and HR data.
  • Ability to manage multiple priorities and work independently in a fast-paced environment.
  • Proficiency with Microsoft Office and HR information systems.
• Physical: Occasional lifting up to 25 pounds, walking, sitting, reaching, talking, hearing, stooping, kneeling, crouching, bending, using hands and fingers to handle and feel, focusing on close, distance, and adjusting focus, using computer, keyboard, telephone, and other office devices.
• Mental: Ability to direct others and communicate effectively with other management/supervision, talking and reading/writing comprehension necessary for giving and receiving directions to perform work and/or safety policy, ability to use math/complete calculations, ability to concentrate amid distractions and remember details, ability to use computer, keyboard, telephone, and other office devices.

Cajun does not accept unsolicited resumes from third-party recruiting firms for this position or any position. Cajun will not be responsible for any fees associated with unsolicited resumes, including those submitted through our website, directly to employees, or to any member of our Recruiting, HR, or Operations teams. Cajun maintains an approved vendor program and only works with recruiting firms that have a formal written agreement in place. Agencies interested in becoming an approved vendor may contact the Recruiting Manager for consideration.