Human Resources Generalist

About the role

Aeon is a nonprofit developer, owner, and manager of affordable communities in the Twin Cities. The Human Resources Generalist will serve as a trusted partner to managers and employees, focusing on performance management, employee relations, recruitment, orientation, manager training, safety program administration, HR compliance reporting, compensation support, and various HR projects.

Responsibilities

• Partner with managers to assess employee performance, conduct, and workplace concerns by helping them identify root causes, distinguish between performance, behavioral, and skill-related issues, evaluate options, develop effective action plans, and build leadership skills necessary to confidently address challenging employee situations.

• Coach managers on preparing for and conducting difficult conversations, delivering constructive feedback, establishing clear expectations, holding employees accountable, and addressing conflict in a professional and respectful manner.

• Coach managers in preparing clear, accurate, and effective performance documentation, including written warnings and other employment-related communications.

• Review, edit and provide feedback on documentation prepared by managers to ensure quality, consistency, and appropriate application of Human Resources practices.

• Conduct prompt, objective, and well-documented workplace investigations, gather and analyze relevant information, make recommendations, and prepare investigation summaries for leadership.

• Own, continuously improve, and facilitate Aeon's Human Resources orientation program for all new employees by maintaining and enhancing orientation materials, delivering engaging monthly orientation sessions, and ensuring employees receive a positive and consistent orientation experience.

• Own, continuously improve, and facilitate the Human Resources orientation program for newly hired and newly promoted managers by maintaining training materials, delivering manager orientation sessions, and equipping leaders with the knowledge and resources needed to be successful in their roles.

• Partner with internal leaders and external training providers to coordinate, support and continuously improve Aeon's leadership development initiatives, including scheduling programs, preparing materials, tracking participation, and facilitating portions of the curriculum as appropriate.

• Develop practical manager toolkits, templates, guides, and other resources that strengthen leadership effectiveness and promote consistent management practices through the organization.

• Lead and administer Aeon's performance review process by coaching managers on how to prepare meaningful, accurate, and objective performance evaluations. Train managers to establish clear performance expectations, appropriately assess employee performance, provide specific and constructive written feedback, support performance ratings with meaningful examples, and conduct effective performance review conversations that promote accountability, development, and employee growth.

• Ensure consistent application of Human Resources policies and practices by coaching managers and providing guidance on policy interpretation and implementation.

• Partners with the Director of Security to ensure consistent implementation of safety policies and procedures. Contribute to safety communications and resources for staff, ensuring information is clear, accessible, and timely.

• Provide recruitment support and serve as back-up to the Talent Acquisition Manager during periods of high hiring activity or staff absences. Responsibilities may include assisting with job postings, candidate screening and communications, and interview coordination, and other recruitment activities as assigned.

• Extend job offers to selected candidates and coordinate offer details in alignment with Aeon's hiring practices. Oversee onboarding processes to ensure new employees have a positive and professional start. Maintain and administer company-wide job descriptions, ensuring accuracy, consistency, and compliance with applicable laws.

• Lead and participate in Human Resources projects and continuous improvement initiatives that enhance HR programs, processes, employee experience, and organizational effectiveness.

• Coordinate HR compliance reporting, including EEO-1 reporting, unemployment claim administration, record retention, employment audits, and other federal, state and organizational reporting requirements.

• Support compliance with employment laws by maintaining accurate documentation, records and Human Resources files.

• Assist with audits and provide documentation for internal and external compliance reviews.

• Support the day-to-day administration and operations of the Human Resources department by coordinating administrative processes, maintaining employee records and documentation, tracking required employment information, and completing other operational responsibilities necessary to ensure efficient and effective Human Resources service.

• Prepare compensation reports and analysis to support HR and organizational decision-making. Become fully cross-trained in payroll administration and processing to serve as the primary back-up during planned and unplanned absences, ensuring timely, accurate, and compliant payroll operations.

Qualifications

• Five or more recent years of solid hands-on generalist experience, with significant experience in performance management and employee relations.
• SHRM-CP or PHR strongly preferred.
• Prior experience coaching managers on handling sensitive employee situations.
• Strong writing and editing skills, with experience drafting employee communications and disciplinary documents.
• Broad HR knowledge, including recruitment, onboarding, compensation, compliance, and safety programs.
• Ability to manage multiple priorities, projects, and deadlines while exercising sound judgment and maintaining exceptional attention to detail.
• Solid and proven work ethic with the ability to apply effective time management and self-management skills in a busy work environment; ability to meet deadlines despite regular interruptions.
• Demonstrated ability to manage multiple priorities, projects, and deadlines while exercising sound judgment and maintaining exceptional attention to detail.
• Proficiency in HR-related computer software and systems, which may include payroll, HRIS, performance management, time and attendance systems, etc.
• Advanced proficiency with MS Office (Word, Excel, PowerPoint, Outlook) and eager to learn new technology systems.
• Commitment to learning and participating in Aeon's diversity, equity, and inclusion efforts.
• Valid driver's license, vehicle and vehicle insurance.

Skills

• Exceptional written and verbal communication skills, with an ability to understand, communicate with, and effectively interact with people across cultures.
• Excellent problem-solving and relationship-building skills.
• Resourcefulness and commitment to Aeon's mission.

Benefits

This position has a range of pay between $70,000-$90,000 annually depending on qualifications and skillset. Aeon offers a comprehensive benefits package that includes medical, dental, vision, life insurance, long-term disability, retirement plan, generous paid time off and an employee assistance program. This is a full-time position, Monday through Friday, during daytime hours. The typical schedule is 8:30 a.m. to 5:00 p.m., with some flexibility to meet the needs of the role. Adjustments to this schedule may occur as required. This is a hybrid position based out of Aeon's Corporate Office in the North Loop of Minneapolis, with on-site visits to Aeon properties across the Twin Cities as needed. The position requires in-person presence at the corporate office at least two days per week as designated by Aeon. When working remotely, the HR Generalist must perform their work from within the state of Minnesota. In addition, the HR Generalist must be available to travel to Aeon properties for urgent or unplanned matters, as well as for trainings, employee relations support, and site-based meetings. These visits may occur on any workday, including days when the HR Generalist is scheduled to work remotely or at the corporate office. Because of these requirements, candidates must currently reside in the Twin Cities metro area or plan to relocate to ensure availability for both planned and unplanned on-site needs.

Pay and Schedule

This position has a range of pay between $70,000-$90,000 annually depending on qualifications and skillset. This is a full-time position, Monday through Friday, during daytime hours. The typical schedule is 8:30 a.m. to 5:00 p.m., with some flexibility to meet the needs of the role. Adjustments to this schedule may occur as required. This is a hybrid position based out of Aeon's Corporate Office in the North Loop of Minneapolis, with on-site visits to Aeon properties across the Twin Cities as needed. The position requires in-person presence at the corporate office at least two days per week as designated by Aeon. When working remotely, the HR Generalist must perform their work from within the state of Minnesota. In addition, the HR Generalist must be available to travel to Aeon properties for urgent or unplanned matters, as well as for trainings, employee relations support, and site-based meetings. These visits may occur on any workday, including days when the HR Generalist is scheduled to work remotely or at the corporate office. Because of these requirements, candidates must currently reside in the Twin Cities metro area or plan to relocate to ensure availability for both planned and unplanned on-site needs.

Benefits

Aeon offers a comprehensive benefits package that includes medical, dental, vision, life insurance, long-term disability, retirement plan, generous paid time off and an employee assistance program.