Human Resources Director/Health Care Business Office Manager

About the role

This dual role combines Human Resources Director responsibilities with Business Office Management duties for a long-term care/post-acute facility. The position oversees recruitment, compliance, employee relations, payroll, and all billing/financial operations including resident trust accounts, collections, and Medicaid/Social Security assistance.

Responsibilities

• Lead recruitment and onboarding of staff
• Process new hires, ensuring compliance with LTC requirements
• Oversee payroll accuracy and timeliness
• Facilitate and mediate employee relations and labor-related issues
• Support department heads and the Administrator with HR compliance
• Maintain confidentiality and adhere to all federal, state, and local labor guidelines
• Build positive workplace culture through clear communication with staff, residents, and families
• Record cash receipts and maintain billing/financial information in resident files
• Manage resident trust accounts and reconcile balances monthly
• Collaborate with corporate billers and the Administrator on collections
• Assist residents with Medicaid qualification & Social Security
• Maintain accurate accounts receivable records and explain billing as needed

Qualifications

• BA Degree in Business
• Knowledge of HR laws, regulations, and guidelines for LTC/post-acute care settings
• Proven leadership qualities and ability to resolve labor issues professionally
• LTC/SNF experience is a MUST
• Computer proficiency required
• Business office management/billing experience

Benefits

• Competitive pay
• Full benefits package
• PTO & paid holidays for 30+ hours/week
• Ongoing training & real career growth opportunities

Pay

Salary range: $65,000–$85,000 per year (based on experience)

Schedule

Full-time, 1st shift with weekends and on-call as needed