Human Resources Coordinator (Employee Relations)

Responsibilities

• Support the HR team in employee relations investigations and conflict resolution
• Maintain our HRIS for all employee life-cycle processes
• Respond to employee inquiries, questions and concerns
• Provide information, guidance and direction on HR policies, programs, and processes to employees and managers
• Serve as the onboarding point of contact for the new hire program and support new employees’ transition into SpaceX
• Ensure employee electronic files are accurate and updated, and assist with HR reporting and audit requests
• Assist with the creation, documentation, and implementation of human resources policies, programs, and processes
• Respond to initial unemployment claims and employment verifications
• Support the HR team and deliver core HR services to the workforce
• Assist HR team in identifying department needs, recommending changes, and implementing improvements
• Facilitate site-wide events, such as benefits fairs, volunteer efforts, and team celebrations
• Support the recruitment team with staffing-related support activities
• Maintain standards of strict confidentiality with respect to all matters and documents

Qualifications

• Bachelor’s degree
• 6+ months of administrative experience (internship experience qualifies)
• 3.5 GPA or higher
• 1+ years of intern or professional experience in a human resources role
• Basic understanding of labor laws and an interest in keeping up with trends and updates in HR
• Demonstrated excellence thriving in a fast-paced environment and embracing change
• Experience using Workday, Greenhouse, and UltiPro is highly preferred
• Strong analytical and problem-solving skills with attention to detail
• Experience in HR operations capacity
• Ability to collaborate in a team environment and pitch in as needed
• Ability to work with employees and managers at all levels of the organization
• Customer service-oriented approach to all requests, with a focus on accuracy and timeliness
• Excellent interpersonal, verbal and written communication skills
• Experience using PowerPoint, Word, Outlook, and Excel