Human Resources Coordinator

About the role

InterDent is a leading Dental Service Organization supporting 165 practices under the brands "Gentle Dental" and "Capitol Dental," serving patients across eight states. This position is primarily onsite and based in the corporate office in Vancouver, WA.

The Human Resources Coordinator supports the day-to-day administration of HR systems, employee records, and routine HR processes across the organization. This role is responsible for HRIS data entry and data maintenance, workflow processing, reporting, compliance-related recordkeeping, onboarding and offboarding support, and general HR administrative coordination. The Coordinator also provides first-level support to employees and managers on routine HR, HRIS, and employment-related questions while partnering with internal stakeholders to ensure the accurate, timely, and confidential handling of HR information and processes. As a member of the HR support team working in partnership with teams in the field, a service mindset and a focus on solutions are essential to success in this role.

Responsibilities

• Maintain and update employee records in HR systems, ensuring accuracy, completeness, and compliance with company policy and applicable laws
• Process personnel transactions in the HRIS, including new hires, transfers, status changes, and separations
• Monitor and process HRIS workflows, following up as needed to ensure timely completion and data accuracy
• Maintain electronic personnel files and support compliance-related documentation, recordkeeping, and tracking requirements
• Perform routine audits of HRIS and employee data and assist in identifying, researching, and correcting discrepancies to maintain data integrity
• Provide first-level support to employees and managers on HRIS navigation, workflows, and basic system functionality
• Escalate complex system, workflow, or data issues and partner with HRIS Analyst, Payroll, IT, or vendors as needed for resolution
• Assist with HRIS user access, permissions, and security administration in accordance with company policy and confidentiality requirements
• Facilitate onboarding and offboarding processes, including completion of assigned HRIS and administrative tasks
• Track and support compliance-related processes, including I-9 administration and other required employment documentation
• Manage a shared human resources email inbox
• Provide general administrative support to the HR department, including handling correspondence, organizing files, and supporting department initiatives and projects
• Serve as a backup to other HR functional areas and assist with key deliverables and day-to-day team activities
• Provide timely and accurate responses to employees and managers regarding routine HR, HRIS, and employment-related questions, escalating more complex matters as appropriate
• Support HR coordinator-style administrative duties, including completing state benefits and pay verification forms and assisting with routine administrative requests
• Perform other duties as assigned

Qualifications

• Strong customer service skills and the ability to respond professionally and effectively to employees, managers, and internal stakeholders
• Strong written and verbal communication skills, with the ability to convey information clearly and maintain effective working relationships
• Sound judgment, critical thinking, and the ability to handle sensitive information with discretion and confidentiality
• Ability to prioritize work, manage multiple tasks, and follow through in a timely and accurate manner
• Ability to identify issues, communicate status clearly, and escalate concerns appropriately
• Strong attention to detail, organization, and commitment to data accuracy

Education and experience

• High School Diploma or GED
• 2-5 years of administrative experience in HR, human resources support, or HR coordination preferred
• Experience working with HR systems, databases, or other business systems preferred
• Proficient in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint
• Demonstrated ability to maintain confidentiality and handle sensitive information appropriately
• Strong organizational, time-management, and follow-through skills
• Ability to work independently and collaboratively in a fast-paced environment
• Detail-oriented with strong problem-solving and data accuracy skills
• UKG systems experience preferred

Pay

Pay Range $22 - $26 per hour