Human Resources Coordinator

About the Role

We have an incredible opportunity for a dynamic, energetic, and eager Human Resources Coordinator in New York. With the three business segments of Airline Catering, International Event Catering, and Restaurants, Lounges & Hotels, we offer gourmet entertainment all over the world. We operate in 33 locations, 12 countries and 3 Continents, maintaining the highest standard of quality in both our products and services. We refine the classics, develop the unknown and grow constantly – sometimes beyond our own expectations.

Responsibilities

• Serve as the primary liaison between the HR department and employees, delivering exceptional service and hospitality to all staff members.
• Manage the HR inbox, phone lines, and mail; escalate inquiries to appropriate HR personnel when necessary.
• Respond to employee HR-related questions or direct them to the appropriate point of contact promptly.
• Support the entire employee lifecycle including onboarding, transfers, promotions, and terminations.
• Administer and respond to all unemployment claims, including requests for hearings and rebuttals.
• Ensure all termination-related paperwork is accurately completed and properly filed.
• Assist with tracking and correspondence related to employee Leaves of Absence and associated payments.
• Facilitate new hire onboarding, including completion of Form I-9 for employment eligibility verification.
• Process and respond to inquiries and documentation requests for Workers' Compensation claims, employment verifications, wage verifications, national medical support notices, and legal subpoenas.
• Track HR vendor contracts and process invoices in collaboration with Accounts Payable.
• Maintain accurate and up-to-date employee records and HRIS data.
• Assist with timekeeping, attendance tracking, and payroll processing functions.
• Support compliance-related reporting and maintain required documentation.
• Provide general administrative support to the HR team and contribute to departmental projects.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field (preferred).
• 1–3 years of HR experience, ideally in a large or multi-unit organization.
• Solid understanding of HR policies, employment law, and HR best practices.
• Experience using HRIS and payroll systems; Ceridian/Dayforce experience preferred.
• High level of discretion and ability to maintain confidentiality of sensitive information.
• Strong organizational and time-management skills with keen attention to detail.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Experience in the union environment, food service, hospitality, or airline industry is a plus.
• Bilingual Spanish is a plus.
• Willingness to travel occasionally between company locations.
• Flexibility to work different shifts, including nights, weekends, and holidays as needed.

Benefits

• Pay range: $26.00 - $30.00 hourly.
• Full-time employees are eligible for 401K and healthcare benefits; Medical, Dental & Vision.
• Daily Complimentary Meals (Breakfast, Lunch and Dinner).
• An organization dedicated to fostering innovation; in pursuit of cultivating creativity, embracing new ideas and leveraging our impeccable standard for hospitality.
• Genuine career development opportunities, both nationally and internationally.
• The chance to collaborate and represent a leading force in the luxury global gourmet entertainment industry.