Human Resources Coordinator

Summary

The HR Coordinator serves as the first point of contact for visitors, employees, candidates, and vendors, in addition to providing administrative and operational support to the Human Resources department. This position is responsible for managing front desk operations, supporting recruiting and onboarding activities, maintaining HR records, coordinating employee communications, and assisting with HR programs and projects. The ideal candidate is highly organized, customer-focused, detail-oriented, and able to maintain strict confidentiality. This position will perform both routine and advanced administrative duties which are complex in nature and require independent reasoning, a high degree of accuracy, and leadership. Position requires thorough knowledge of company operations, policies, and procedures regarding duties including, but not limited to, calendar management, meeting coordination, and expense reporting.

Essential Duties and Responsibilities

Reception & Administrative Support

• Greet and assist visitors, applicants, employees, and vendors with exceptional customer service while fostering trust, confidence, and credibility in all interactions.
• Answer, screen, and direct incoming phone calls professionally and politely.
• Manage incoming and outgoing mail, deliveries, and correspondence.
• Maintain reception and common areas to ensure a professional appearance.
• Order and maintain office and breakroom supplies, serving as a backup resource for purchasing, inventory management, and vendor coordination as needed.
• Perform corporate front desk receptionist duties.
• Provide administrative support including filing, scanning, copying, data entry, and document preparation.

Recruiting & Onboarding Support

• Coordinate interviews between candidates and hiring managers.
• Assist with candidate communications and scheduling.
• Order and monitor pre-employment screenings and background checks.
• Prepare offer letter and onboarding documentation as directed.
• Prepare and conduct new hire orientation.
• Maintain hiring tracker to ensure completion of onboarding paperwork and HRIS transactions.

Human Resources Support

• Maintain accurate employee records and HRIS data.
• Assist with employment verifications and other employee requests.
• Support benefits enrollment and new hire paperwork processes.
• Assist with leave administration and employee documentation.
• Conduct routine HR audits to ensure data accuracy and compliance.
• Prepare reports, spreadsheets, and presentations as requested.
• Support employee engagement activities, training programs, and company events.
• Assist with policy communication and distribution.
• Maintain strict confidentiality of employee and company information.
• Attend training sessions and meetings when necessary.
• Audit payroll data and timekeeping records to ensure accuracy, identify discrepancies, and partner with Payroll and management to resolve issues prior to payroll processing.

General

• Demonstrate exceptional customer service to both internal and external customers.
• Support special projects and initiatives as assigned.
• Participate in training and development opportunities.
• Perform other duties as assigned by management.

Education & Experience

• Associate degree required; bachelor's degree in related field preferred.
• Two years' prior HR experience preferred.
• Must possess and display a professional appearance and attitude at all times.
• Must be well organized, accurate, and attentive to detail.
• Must be able to multi-task and work in a fast paced, innovative work environment.
• Requires an ability to work with limited supervision and contribute in a team setting.
• Must be able to prioritize projects and multiple tasks, while managing the switchboard and greeting incoming guests, utilizing a high degree of attention to detail.

Certificates and Licenses

• HR certification such as a PHR, PHR, or SHRM-CP is preferred; candidates without a certification should possess the aptitude and willingness to obtain a professional HR certification as part of their ongoing professional development.
• Notary Public certification is preferred, or the ability and willingness to obtain and maintain Notary Public certification following employment.

Computer Skills

• Proficient in Microsoft Office 365 Suite, including SharePoint.
• Experience with Workday or another HRIS is preferred.