Human Resources Business Partner - Virginia

About the Role

This Human Resources Business Partner position is designed to positively impact Live! Casino & Hotel by streamlining HR processes, collaborating with HR and operational departments, and enhancing employee relations. HRBPs will help identify, develop, and groom team members for career advancement.

Responsibilities

• Strategic Partner:
  • Adjust HR strategies to respond to changing needs
  • Identify new business strategies
  • Identify talent issues before they affect the business
  • Develop the next generation of leaders
  • Prioritize across HR needs
  • Identify critical HR metrics
  • Review and critique Performance Reviews for content, assist with ratings, and help managers craft constructive feedback
  • Interview finalists for management roles to ensure appropriate backgrounds
  • Collaborate with the recruitment team to craft job descriptions and identify staffing requirements
• Operations:
  • Assess employee attitudes
  • Communicate organizational culture and policies to team members
  • Ensure HR programs align with company culture
  • Keep managers and team members updated on HR initiatives
  • Track trends in employee behavior
  • Attend pre-shift and departmental meetings to represent company philosophy and practices
  • Coordinate, enter, and manage employee file information (electronic and hard copy)
  • Review exit interviews and summarize to assist management in Retention & Recognition strategies
  • Investigate, respond to, and/or route payroll questions and disputes
• Team Member Mediator:
  • Manage conflict between team members
  • Investigate employee relations issues and coach management on appropriate disciplinary actions
  • Respond to organizational changes
  • Manage competing and complex personalities in the organization
  • Resolve political problems in the execution of department objectives
  • Review files to respond to employment verification requests
• Emergency Responder:
  • Quickly respond to complaints, manager questions, and team member needs
  • Prepare for different situations

Skills

• Proficient with all Microsoft software products
• Experience using Kronos Workforce preferred
• Ability to analyze and interpret operational results
• Solve complex problems
• Perform assigned duties under pressure and in an interruptive environment
• Flexible work schedule
• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Excellent organizational skills and attention to detail
• Excellent time management skills with a proven ability to meet deadlines
• Initiative and resilience in handling HR matters
• Judgment in escalating matters up the HR chain of command when appropriate

Qualifications

• Five (5) to Seven (7) years of experience in human resources, including generalist experience in staffing/recruitment, benefits administration, employee relations, and training and development, or related field
• Bachelor’s degree preferred in Human Resource Management or related field; PHR or SPHR preferred
• MS or MBA preferred
• Ability to secure and maintain licensure as required by the Virginia Gaming Control Board or any other applicable regulatory entity

Physical Requirements

• Casino is over 300,000 square feet and requires the ability and energy to move about it with a sense of urgency
• Sitting: 70%
• Walking: 25%
• Standing: 5%
• Keyboarding: 50%
• Use of stairs (31 stairs) multiple times per day and elevators
• 24/7 operation requiring extended hours and flexibility to meet team members’ schedules
• Exposure to alcohol, cigarette and cigar smoke, bright lights, and loud noises
• Work in an environment where smoking is allowed

Benefits

• Generous Bonus Structure
• Comprehensive Health Coverage
• Retirement Savings with Company Match
• Leadership Skills Development & Mentorship Programs
• Tuition Reimbursement
• Exclusive Discounts on Travel, Services, Goods, and Entertainment

Work Environment

• Part of an exciting, market-leading experience
• Power and responsibility to prioritize service and community
• Strong, diverse team environment
• Tools, resources, and opportunities for career growth
• High-energy, 24/7 casino culture committed to fairness, teamwork, and fun