Human Resources Business Partner – Hospitality & Food and Beverage

About the role

ONNI Group is hiring an HR Business Partner to support hospitality operations through strategic, hands-on HR leadership. The role combines employee lifecycle management, labor relations, compliance, safety, and workforce analytics. This position is located in Seattle and requires occasional travel across the United States.

The HRBP is a strategic and hands-on partner to General Managers, Executive Chefs, Directors of Operations and department heads across our hotel, restaurant, and food & beverage operations. This role supports leaders and team members across the full employee lifecycle, including hourly recruitment, onboarding, engagement, performance, development and retention, within a fast-paced, guest-focused, 24/7 environment. The successful candidate will be an agile HR professional with a strong work ethic and a genuine passion for hospitality, committed to driving property and departmental success through scalable HR practices, data-informed strategies and service-minded leadership that supports both front-of-house and back-of-house teams. This role also supports labor relations and compliance efforts in their respective region, ensuring consistent and lawful execution of HR policies, collective bargaining agreements, wage and hour requirements, investigations and employee advocacy across a diverse, multi-shift, seasonal and often tipped workforce.

About the company

For over half a century, we’ve been building communities for people to live, work, and play — spanning real estate development and construction, commercial property ownership and management, hospitality, and a growing presence in venture capital and technology. Our expertise reaches across major North American cities including Los Angeles, Seattle, Chicago, Phoenix, Toronto, and Vancouver. To date, we’ve developed, built, and now own or manage well over 50 million square feet of residential, office, retail, and industrial space — including more than 15,000 homes and 11,200 rental apartments — with another 28 million square feet underway across our markets. Employing thousands of people across North America, Onni continues to diversify beyond our real estate roots, including through Grey Owl, our technology company delivering managed IT, AI-driven security, and smart building solutions to commercial properties across North America. In 2009, Onni entered the hospitality space with Level Hotels & Furnished Suites, and our portfolio has since grown to various hotels in Vancouver, Chicago, and Seattle, with plans to add and grow more. We’ve also expanded into dining, with restaurant concepts including Capo & The Spritz and Solette in Vancouver and Chicago, Fora in Chicago’s Fulton Market, and Dialtone, our coffee-by-day, wine-by-night concept. At Onni, you’ll learn from experienced professionals across every part of our business, take on real responsibility early, and have clear room to grow — whether your path is in commercial real estate, hospitality, or the technology and innovation shaping what comes next.

Benefits

Onni operates a full-time, work-from-the-office culture — vibrant, dynamic, and fun, with an open floor plan built on our belief in the strength of in-person interaction and collaboration. Employees also enjoy three days a month of work-from-home flexibility, along with an exciting calendar of employee events throughout the year — including quarterly team-building events, sports day, an annual holiday party, and other seasonal celebrations throughout the year, along with regular office events like food trucks and local favorites.

• Competitive pay and comprehensive benefits package
• Health care, including a $0 premium health care plan, dental care, vision care, health savings account, flexible spending account, life insurance, short-term disability, long-term disability, accident insurance, hospital indemnity, critical illness, pet insurance
• 401(k) plan with an employer match
• Annual education allowance
• Generous referral program
• Fun and collaborative company culture with lots of team-building events
• Free access to a fully equipped gym
• Friends and Family rates for hospitality brands

Responsibilities

• Build a foundation of trust with General Managers, Executive Chefs, Food & Beverage Directors and other operational leaders, providing insight and solutions aligned with guest experience, service standards and business objectives.
• Own the full employee lifecycle in a high-volume, high-turnover hiring environment, from sourcing and onboarding to engagement, retention and offboarding, including seasonal ramp-ups, banquet and event staffing, new outlet openings and pre-opening hiring.
• Support and sustain a culture of hospitality, accountability, performance and trust across front-of-house, back-of-house and support departments.
• Serve as a primary point of contact for employee concerns, performance issues and workplace conflicts, including guest-related complaints, guest or coworker harassment, and conflicts arising from shift-based and high-pressure service environments.
• Lead inquiries with objectivity and a people-first approach; ensure timely and well-documented resolution of issues.
• Partner with operations on labor cost management, including scheduling practices, overtime, meal and rest break compliance, tip pooling and tip credit practices, service charge distribution and productivity metrics.
• Ensure full compliance with federal, state and local laws and union regulations, including wage and hour, minimum wage and tipped wage requirements, minor labor rules, alcohol service (responsible beverage service) certifications and food handler card requirements.
• Maintain accurate records in accordance with legal, compliance and internal audit requirements (e.g., EEO, FMLA, I-9, E-Verify