Human Resources Business Partner

About the role

Planet Fitness prides itself on creating a unique environment where anyone – and we mean anyone – can be comfortable. A diverse, Judgement Free Zone® where a lasting, active lifestyle can be built. This product is a tool, a means to an end; not a mold-maker, but a tool that can be used by anyone. As we evolve and educate ourselves, we will seek to perfect this safe, energetic environment, where everyone feels accepted and respected.

The HR Business Partner provides HR leadership for a geographical market. The position’s focus is on building relationships with field employees and management while driving and executing key HR and Operational initiatives and programs throughout their assigned market. This position works directly with market leadership to build a business partnership to ensure alignment between HR and Operations initiatives. This position also partners closely with the Flynn Support Center, serving as an operations liaison for various functional departments.

Requires regular travel and an active presence across the Virginia market to build and maintain key relationships.

Responsibilities

• Creates a partnership with the ATL Operations team, particularly with the Director of Operations, to ensure proper staffing and strategy is implemented to keep gyms at full staff.
• Participates in or conducts regular Manager Training classes for new and current managers, focusing on manager administrative duties and HR-related topics. Shifts focus over time to add people-centric training modules to the portfolio while building Regional Manager training capabilities.
• Conducts regular gym visits, building relationships with managers and team members while assessing employee engagement and PF culture.
• Manages employee relations, field employee phone calls, and emails. Answers questions directly and/or routes to the appropriate HR or Support Center contact.
• Assists with succession planning, sourcing, and recruitment (internal and external).
• Partners, reviews, and provides guidance to Regional Managers and Director of Operations regarding terminations and disciplinary actions.
• Ensures the performance management process and supporting documentation are executed per company standards.
• Directs the investigation and resolution of employee relations issues and EEOC charge responses.
• Acts as a consultant to managers for employee relations activities, including complaints and documentation.
• Partners with the Director of Operations for the onboarding of new Management (Welcome, Benefits, Orientation, Training Calendar).
• Ensures the market is up to date on all labor-related compliance (posters, files, I-9s, minor work permits, payroll edits, breaks, etc.).
• Keeps abreast of upcoming or pending legislation in their area(s) and works with HR leadership/legal to implement process or policy changes.
• Partners with Director of Operations, Area Directors, and others on bench plan tracking and review.
• Ensures all annual and state-specific required training is completed.
• Main point of contact for HRIS processes from field management. Ensures correct processes are followed (transfers, LOA, background checks, documentation, etc.) and approvals are granted. Tracks changes for reporting purposes.
• Partners with Regional Management to manage execution of the offer letter process for internal promotions or external hires.
• Manages the background check process. Consults with management when necessary.
• Reviews and monitors Driver compliance.
• Ensures employee performance reviews occur at all levels per company timelines and standards.

Requirements

• Minimum 5 years of related HR experience, preferably in a similar role/environment with multi-units.
• Bachelor’s degree preferred; Professional HRCI or SHRM certification a plus.
• Demonstrates high integrity and a high level of HR professionalism and expertise.
• Ability to work in a fast-paced, changing environment with multiple priorities. Demonstrates adaptability—handles day-to-day work challenges confidently; is willing and able to adjust to shifting priorities, ambiguity, and rapid change; shows resilience in the face of constraints, frustrations, or adversity; demonstrates flexibility.
• High standards and a drive for excellence. Committed to quality and has strong attention to detail.
• Ability to effectively work and communicate (written and verbal) with people at all levels within the organization.
• Ability to lead and influence others in non-reporting relationships.
• Strong organizational, problem-solving, and analytical skills with a demonstrated history of managing priorities, workflow, and multiple processes simultaneously.
• Strong interpersonal skills: proven ability to understand and respond to a diverse workforce population.
• Strategic thinker; ability to partner with others to move strategy into action; strong ability to execute.
• Team player—shows commitment to team objectives; values each person’s contribution to the team; encourages participation and involvement of everyone on the team; contributes a fair share of effort to the team’s work.
• Demonstrates excellent change leadership skills; able to guide organizations through change to achieve business results.

Physical Standards

The employee is responsible for performing the essential responsibilities of this position with or without reasonable accommodation. The employee should notify Flynn Planet Fitness of any reasonable accommodation requests and may need to provide supporting medical documentation.

About Flynn Fitness Group LLC

As the most innovative health club brand in the United States, Planet Fitness is known for its absurdly low prices, Lunk Alarm™, and most of all, its Judgement Free Zone® philosophy, which means members can relax, get in shape, and have fun without being subjected to hard-core attitudes.

Planet Fitness is a franchise of fitness centers. The particular Planet Fitness health clubs this position supports, located in Massachusetts and Georgia, are independently owned and operated by Flynn Fitness Group. As an independent franchise, we have built our company by staying true to our core values: Accountability, Family, Communication, Consistency, Passion, and Having Fun. Flynn Fitness mission statement: Our family thrives on providing a passionate, fun environment that consistently has an open line of communication between members and staff, ultimately creating maximum accountability.