Human Resources Business Partner

About the Role

Cresco Labs is seeking an HR Business Partner to support our Retail and Operations locations. The HR Business Partner will work closely with managers and employees on performance management, compensation, training, employee engagement, and other matters as assigned. They will operate independently to support the needs of leaders and employees and will serve as the primary HR point of contact for their assigned locations.

Responsibilities

• Collaborate with and coach assigned Store Manager(s), District Manager(s), Facility Directors, and facility leadership on matters of employee engagement, including day-to-day operations, communications, performance management, employee morale, and areas of opportunity.
• Provide leadership and counsel to assigned leaders when delivering HR solutions that enable a high-performance culture.
• Work closely with management and employees to increase productivity and morale.
• Identify trends, analyze data, and propose actions to address gaps or issues, leading to an enhanced employee experience and/or improved processes.
• Coach managers on performance management and employee conversations.
• Resolve employee relations issues by investigating complaints or concerns, recommending solutions, and escalating to HR leadership as necessary.
• Partner with operations, retail, and HR leaders to conduct the annual performance review and goal-setting cycles.
• Monitor and ensure understanding and compliance with federal, state, and local employment laws, as well as company policies and procedures.
• Partner with operations and retail leaders and HR partners to determine necessary training and development opportunities for employees.
• Serve as an HR resource in a unionized environment, including interpreting and administering collective bargaining agreements (CBAs), managing the grievance process from filing through resolution, and participating in CBA negotiations alongside labor relations and leadership teams.
• Manage the ADA interactive process by facilitating interactive conversations with employees and their leaders, evaluating accommodation requests, and partnering with the business to make informed and compliant determinations.

Qualifications

• Bachelor’s Degree in Human Resources or equivalent experience.
• 5+ years’ experience in Human Resources, preferably in a manufacturing/warehousing or retail-based role.
• Familiarity with a large non-exempt population preferred.
• Prior experience supporting a unionized environment preferred.
• Knowledge of labor and employment laws.
• Complete understanding of HR policies and procedures.
• Advanced proficiency in MS Office suite; experience with HRIS systems required.
• Excellent interpersonal skills.
• Excellent written and verbal communication.
• Ability to establish priorities and work independently.
• Enjoys working in a start-up, fast-paced environment.

Additional Requirements

• Ability to travel throughout the region 30% of the time.
• Ability to work onsite 1 day/week (at our Kankakee facility, as well as ad-hoc travel to IL Retail locations), including some flexible hours for night and weekend work as needed.