Human Resources Benefits Specialist
PCSI - Professional Contract Services, Inc · Austin, TX · 2 wk ago
HybridHuman ResourcesFull-time
What You’ll Do
- Administer benefit programs, including medical, dental, vision, life, disability, FSA, 401(k), and employee leave programs across multiple subsidiaries and contracts.
- Process benefit elections and changes for new hires, qualifying life events, terminations, status changes, and new site contracts within the HRIS and vendor systems.
- Investigate and resolve benefits-related issues by partnering with vendors, payroll, and the Senior Benefits Manager.
- Support employee leave of absence programs, including FMLA, short-term disability, other medical leave, and personal leaves, in partnership with the leave administration vendor.
- Monitor employee leave status, documentation, and vendor tracking reports to identify issues and support accurate case administration.
- Collaborate with People Team Business Partners, managers, employees, and vendors to maintain timely communication, system updates, and compliance with applicable leave requirements.
- Answer benefits, 401(k), and leave questions from employees and leaders with professionalism, clarity, and empathy.
- Support benefits education, onboarding, open enrollment, FMLA training, and new site startup communications.
- Travel to new site startup locations as needed to facilitate meetings and support enrollment.
Data Integrity, Compliance, & Process Improvement
- Maintain accurate benefits and leave records in the HRIS, vendor systems, payroll files, and internal documentation.
- Perform audits, reconciliations, reporting, and data validation to support compliance, payroll accuracy, vendor files, benefit invoices, and internal stakeholders.
- Identify trends, recurring issues, and opportunities to improve benefit and leave processes, system cleanup, vendor performance, and benefits cycle activities.