Human Resources Benefits Specialist

About the role

The City of Beaverton’s Human Resources department is hiring a Benefits Specialist who loves helping people, communicates thoughtfully, and understands how important it is to get the details right. Beaverton’s employees work around the clock every day of the year in jobs ranging from Police to Public Works, and we’re looking for someone who can help each employee make the most of their benefits, no matter their job or needs. As the city’s benefits expert you’ll guide employees through their benefits and leave options, answering questions, supporting them through life changes, and making complex information easy to understand. You’ll lead Open Enrollment, provide benefits orientation for new hires, and develop clear and useful communications and materials to help employees make informed decisions for themselves and their families. Behind the scenes, you’ll keep benefits processes running smoothly by entering accurate data in our HRIS and vendor systems, maintaining up to date records, auditing invoices, and coordinating with vendors and payroll partners to resolve issues. You’ll also collaborate with our small, supportive HR team on wellness activities, policy and procedure updates, and data reporting and analysis. This role is a blend of precise, time-sensitive administrative work and one-on-one employee support—perfect for someone who is detail-driven, friendly, and committed to providing excellent service. If that sounds like you, please apply today!

Location: Beaverton, OR (in‑person). Full‑time, non‑exempt, Management 3 (M3) position. Classification: Human Resources Specialist. One vacancy.

Responsibilities

• Help employees navigate their benefits by providing clear, accurate information and compassionate support.
• Serve as an expert resource for employees who have questions or need support during life changes or challenging situations.
• Maintain accurate benefit and leave records, making sure time-sensitive tasks are processed promptly.
• Ensure benefits information is entered correctly into a variety of internal and external systems.
• Work closely with vendors and payroll partners to keep processes running smoothly, troubleshoot issues, and make sure employees receive the correct benefits.
• Perform regular audits and reconciliation with vendors.
• Help employees feel confident and informed about benefits by providing regular benefits orientations to new employees, planning and facilitating education and information sessions about benefits, maintaining clear and easy-to-use benefits information on the city’s internal platforms, and leading annual Open Enrollment activities.
• Stay on top of important benefit-related laws and policies (such as FMLA, OFLA, PLO, COBRA, HIPAA, ACA) so that you can explain them clearly, apply them consistently, and ensure compliance.
• Provide thoughtful, patient explanations of benefits and leave rules to employees, supervisors, and retirees.
• Collaborate with HR teammates and other departments to build smooth, supportive processes that make benefits feel accessible to everyone.
• Maintain confidentiality, handle sensitive information