Human Resources Benefits Administrator

Job Summary

The Human Resources Benefits Administrator role supports the business's Center of Excellence (COE) and general administration responsibilities as part of the HR Business Partner team. This position performs daily and administrative functions for the business's non-signatory (office) benefits programs.

Essential Duties And Responsibilities

• Advises employees, supervisors, and HR managers on the organization's benefits programs, including medical, dental, vision, life, health savings, flexible spending accounts, and all supplemental benefits.
• Works with broker contacts, benefits administrators, and communications teams to ensure all benefits-related documents, weblinks, contact information, and content are current on the Benefits Portal.
• Supports the coordination of employee information sessions for new hires and benefit-eligible transfer employees.
• Affords assistance with Annual Open Enrollment activities, including scheduling sessions and responding to general inquiries.
• Collaborates with benefit and wellness initiatives across the business.
• Provides excellent customer service support to internal and external customers, escalating complex issues to HR benefits management or brokers as needed.

Position Requirements (Work Experience, Skills, Licenses, Etc.)

• Excellent verbal and written communication skills and the ability to effectively explain complicated topics to all levels of employees.
• Excellent customer service skills, with a demonstrated ability to show compassion for employee situations yet still maintain policy and practice standards of excellence.
• Strong analytic skills to create and maintain metrics, generate reports, organize projects, and maintain schedules.
• Fundamental knowledge of the DOL, Federal, and State employment laws, including FMLA, CFRA, PFL, and ACA.
• Working knowledge of best practices related to compliance and reporting requirements for benefit plan administration.
• Strong competency working with HRIS data systems, utilizing third-party websites, and intermediate to advanced Microsoft Office Suite (specifically Word and Excel formulas, spreadsheets, and data transfers).

Education And Experience Required

• A minimum of three (3) to five (5) years of experience in Human Resources functions with dedicated benefits administration responsibilities.

ACCO Competencies

• Proactivity/Initiative: Recognizes what needs to be done and accomplishes it in a manner appropriate for one’s level/position and with minimal supervision.
• Perseverance: Shows wherewithal to fight for difficult goals despite challenges and to bounce back from adversity.
• Motivation/Dedication: Commits to excellence in pursuing unselfish goals. Initiates action with collective goals, takes responsibility, and shows personal humility.
• Technical Curiosity/Willingness to Learn: Interest in seeking out new experiences, knowledge, and candid feedback; demonstrating an openness to learning and change.
• Insight: The ability to gather and make sense of information that suggests new possibilities.
• Engagement: Shows a knack for using emotion and logic to communicate a persuasive vision and connect with people. Understands people’s strengths & weaknesses and actively seeks to understand other perspectives.
• Communication: Fosters open, honest, candid and respectful communication. Effectively assesses, defines and communicates issues in a timely manner, both written and verbal.
• Teamwork: The ability to effectively work toward common goals with others by supporting, encouraging, and sharing information in an authentic and approachable manner.
• Big Picture: Understands and contributes to the organizations’ short- and long-term business strategy. On a personal level has independently developed a vision for short- and long-term career success.
• Problem-Solver: Ability to identify, analyze, and solve problems in support of personnel, group, department, or organizational objectives. Identifies and removes barriers, when possible, to achieve results. Demonstrates appropriate compromise, effective time management, prioritization practices and holds team members (including themselves) accountable for their performance/conduct.
• Professionalism: Respectfully observes and challenges the status quo with intent for improvement. Can take directions, accept feedback, and take full responsibility for their actions. Lead by example through positive influence and ethical leadership with consideration of the entire organization.

About Us

ACCO Engineered Systems is one of the largest mechanical contractors in the country. Since 1934, owners and builders have selected ACCO to design, install, and maintain more than 250,000 mechanical projects. ACCO is dedicated to the design, fabrication, installation, maintenance and service of commercial and industrial HVAC, refrigeration, plumbing, process piping, and building automation systems. Whether your project is a low or high-rise office building, a shopping mall, hospital, semi-conductor fabrication facility or pharmaceutical manufacturing plant…ACCO can design, build, install, and maintain a mechanical system to meet your needs. Here at ACCO, we are a part of something bigger. Just ask our customers: California Academy of Sciences, L.A. Live, and San Francisco 49ers Stadium. While we have been around for 80+ years, we continue to grow at a dynamic pace. And we are looking for talented individuals to join our team. What's great about working at ACCO is that we're a big enough company to be the leader in HVAC mechanical contracting in California and the Southwest U.S., but as a 100% employee-owned ESOP, we're a private company with a family-oriented feel. Several of our employees have worked at ACCO for twenty-five, thirty, and even over forty years! Together, the employees of ACCO are comprised of intelligent, dedicated, and entrepreneurial team members who put customers first and enjoy what they do. ACCO IS AN EQUAL OPPORTUNITY EMPLOYER AA M/F/V/D. We proudly hire U.S. Military Veterans, and those qualified are encouraged to apply. Equal Employment Opportunity is The Law.|Pay Transparency Nondiscrimination Provision ACCO will consider qualified applicants with criminal histories for employment. Notice To Outside Recruiters Hiring managers are not authorized to review or accept recruiting agreements from any outside recruiting agencies. Outside recruiting agencies should not submit unsolicited resumes without signing the company's recruiting agreement.