Human Resources Associate - Service Center

Announcement Number: STAFF - VA - 27031 | For questions, contact Kaelyn Jackson at (406) 994-1265 or kaelyn.jackson@montana.edu

About the Role

University Human Resources is committed to supporting the university’s mission and strategic objectives through effective leadership, guidance, and comprehensive administration in key areas such as classification, recruitment, payroll, benefits, and employee and labor relations.

Responsibilities

• Provide various HR services, including communication with campus, procedural guidance, and troubleshooting by analyzing situations, conducting research, exercising sound judgment, and maintaining confidentiality.
• Onboarding New Employees:
  • Ensure a smooth and welcoming new hire orientation by preparing all event materials and providing on-site logistical support.
  • Handle the administrative tasks of onboarding, guiding new hires through required paperwork to ensure accuracy and timely completion.
• Employee Records Management:
  • Maintain accurate and up-to-date employee records in compliance with university policies and federal regulations related to hiring, position changes, departures, and other personnel actions.
  • Process and manage employee data efficiently and securely within established systems.
• Relations and Support:
  • Respond to frequently asked questions from employees and departments regarding standard HR policies and federal procedures.
  • Provide accurate and timely information while directing complex inquiries to the appropriate HR personnel.

Requirements

• Administrative Experience: Experience working in an administrative support role in a professional office setting.
• Communication Skills: Skilled in interpreting and explaining complex information or procedures through both written and verbal communication.
• Software Proficiency: Proficiency in standard office computer systems and software, such as the Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint).
• Data Entry: Performed high-volume data entry with a focus on accuracy and attention to detail.

Preferred Qualifications

• Proven ability to deliver training and presentations effectively to small and large audiences.
• Demonstrated skill in gathering and analyzing information to assess complex human resources issues.
• Knowledge of human resources policies and procedures.
• Experience working with multi-relational databases.
• Combination of education and/or applicable experience equivalent to a Bachelor’s degree in Human Resources or a related field, or equivalent experience in Human Resources.

The Successful Candidate Will

• Effective Communication and Interpersonal Skills: Possesses strong interpersonal, listening, and communication skills, enabling successful collaboration with faculty, staff, students, and applicants in person and over the phone.
• Confidentiality and Discretion: Maintains high professionalism and discretion when handling sensitive and confidential situations and information.
• Teamwork and Collaboration: Thrives in independent and collaborative work environments, effectively balancing individual tasks with team-oriented projects to foster a cooperative and productive work atmosphere.
• Organization and Time Management: Has strong organizational and critical thinking skills, effectively prioritizing and managing multiple projects with shifting and sometimes conflicting priorities, all while maintaining precision and meeting deadlines.
• Attention to Detail and Accuracy: Demonstrates a commitment to accuracy and thoroughness in all work products.
• Continuous Learning and Development: Exhibits a strong desire to expand knowledge, acquire skills, and actively seek new projects and challenges.
• Professional Representation: Consistently represents University Human Resources with professionalism, a positive attitude, and a neat appearance, fostering a positive image across campus.

Additional Information

This job description should not be construed as an exhaustive statement of duties, responsibilities, or requirements, but as a general description of the job. Nothing contained herein restricts Montana State University’s rights to assign or reassign duties and responsibilities to this job at any time.

Physical Demands: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

Pay

$22.00 per hour.

Benefits

Benefits eligible.