Human Resources Administrator (Onsite)

Position is open until filled. Now hiring candidates 18 or older for all positions, including gaming licensed positions (must be 21 or older for Beverage Server, Barback, Bartender).

Benefits

• Health benefits insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for full-time team members
• $700 Referral Bonus Program ($350 at 90 days, $350 at 6 months) for team members who refer new applicants
• Discounted casino bus tickets
• Discounted RTD EcoPass
• Hot meal served by the Leadership Team once a month
• 20% discount for Starbucks, Ara Spa, and all food outlets
• 100% Colorado Gaming License reimbursement after 90 days of employment
• Hotel discounts available at all 43 PENN properties, plus discounts on goods and services
• Education reimbursement program and Annual Scholarship Program
• Career development opportunities

Responsibilities

• Serve as the first point of contact for team members and visitors to the HR office, answering inquiries and directing questions to appropriate HR staff
• Provide timely and professional support regarding HR policies, procedures, benefits, and systems
• Manage the HR phone line, email inbox, and HR Drop Box, ensuring timely follow-up and resolution
• Support team member recognition programs, engagement initiatives, and special projects as assigned
• Coordinate badge and name tag reprints for employees and create new badges for contract labor
• Maintain and distribute HR informational resources (e.g., brochures, guides)
• Provide support for HRIS platforms, including troubleshooting and navigation assistance for:
  • 401(k) elections
  • Benefits enrollment
  • Team Member Assistance Program
  • Engagement platforms
  • Team Member Recognition tools
  • PennConnect
  • Other company tools and platforms
• Maintain and organize electronic HR files in compliance with document retention and confidentiality policies
• Generate and distribute regular HR and compliance-related reports
• Prepare and send benefits and unemployment termination documentation
• Assist HR leadership with payroll processing tasks
• Maintain tracking spreadsheets (e.g., reimbursements, bus passes, referrals, Team Dining Room users)
• Monitor and order office supplies; coordinate equipment maintenance as needed
• Maintain a strict level of confidentiality in all property and team member matters
• Perform additional duties as assigned

Key competencies:

• Customer Focus – Provides friendly, responsive service to team members and leaders
• Ethical Conduct – Demonstrates high moral and ethical standards in all activities
• Communication – Clearly conveys information in a professional manner, both verbally and in writing
• Confidentiality – Handles sensitive information with discretion and integrity
• Organization & Accuracy – Maintains detailed, accurate records while managing multiple tasks and deadlines

Requirements

• High school diploma or equivalent required
• 1 to 3 years of administrative, HR, or customer service experience in a fast-paced environment required
• Proficient with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Comfortable learning and navigating HR systems, programs, and databases
• Strong organizational skills with attention to detail and accuracy
• Excellent communication and interpersonal skills
• Ability to provide friendly, professional support to team members at all levels
• Ability to manage multiple priorities, meet deadlines, and adapt to changing needs
• Proven ability to handle sensitive information with discretion and confidentiality
• Strong customer service orientation with a helpful, approachable demeanor
• Ability to work independently and collaboratively within a team
• Flexibility to support HR activities such as orientations, events, and recognition programs
• Bilingual in Spanish preferred

Pay

Starting salary $22.00 to $27.00 per hour