Human Resource Specialist

Responsibilities

• Support HR Managers with employee relations matters, performance discussions, workplace concerns, and conflict resolution efforts.
• Attend employee meetings, interviews, and investigations to document discussions and maintain accurate, objective records.
• Prepare detailed notes, summaries, correspondence, and supporting documentation.
• Maintain employee relations case files and ensure records are properly organized, retained, and secured.
• Track action items and follow-up activities to ensure timely completion and compliance with established processes.
• Monitor HR processes to ensure consistency, compliance, and adherence to company policies and documentation standards.
• Investigation Support:
• Aid HR Managers with workplace investigations involving policy violations, misconduct, harassment, discrimination, retaliation, and other employee concerns.
• Cook up interviews, gather documentation, organize evidence, and maintain investigation files.
• Participate in interviews as a note-taker and documentation specialist.
• Aid in preparing investigation summaries, reports, and supporting documentation.
• Ensure investigation documentation is complete, accurate, confidential, and maintained in accordance with company requirements.
• HR Operations, Benefits Support & Employee Lifecyle Administration:
• Assist with the development, coordination, and delivery of training programs, job aids, and HR resources.
• Aid with audits, process improvement initiatives, and special projects.
• Perform other duties as assigned.

Qualifications

• Working knowledge of HR principles, employee relations practices, and employment law.
• Understanding of workplace investigation processes, documentation standards, and confidentiality requirements.
• Familiarity with HRIS systems, electronic records management, and reporting tools.
• Ability to manage sensitive situations with professionalism, discretion, and sound judgment.
• Experience using AI-enabled tools and technology to improve efficiency, documentation, and process management.
• Analytical Skills: Ability to organize, review, and synthesize information from multiple sources. Strong attention to detail and documentation accuracy. Ability to identify trends, process gaps, and areas for improvement. Strong problem-solving, critical thinking, and organizational skills.
• Communication Skills: Excellent written communication and documentation skills. Ability to take detailed, accurate, and objective notes during employee meetings, interviews, and investigations. Ability to communicate professionally and effectively with employees, managers, and leadership. Ability to prepare clear summaries, reports, and correspondence.
• Interpersonal Effectiveness: High degree of discretion, professionalism, and confidentiality. Ability to maintain neutrality and objectivity when handling sensitive matters. Strong customer service and relationship-building skills.
• Proficient with Microsoft Office Suite, ADP, Mitra Tech, Cornerstone or related software.