Human Resource Onboarding Specialist

About the role

The Onboarding Specialist works within the human resource team and is responsible for executing the orientation and onboarding experience for new hires. This includes educating new employees on organizational policies and procedures, skills and standards expected for success, introducing them to the work environment and culture, answering questions, conducting tours, and introducing new team members to their work units. The role also processes new‑hire paperwork (tax forms, I‑9s, policy sign‑offs, training documents, etc.), enters data into UKG for timekeeping, personnel, and payroll, answers the HR main phone line, responds to employee questions via the HR ticket system, completes employment verifications, tracks hours for probationary and temporary employees, administers and distributes new‑hire materials, assists with student new‑hire processing, files and organizes HR records, works with student employees on HR projects, collaborates on department projects, applies basic knowledge of labor laws, and performs other administrative duties as assigned.

Responsibilities

• Provide a friendly and welcoming environment and experience for new hires while maintaining professionalism and offering a great first impression
• Perform orientations for new hires and training, along with tours and site visits to various units
• Process new hire paperwork including tax forms, I‑9s, policy and procedure sign‑offs, training, and other required onboarding documents
• Enter data into UKG for timekeeping, personnel, and payroll‑related information
• Answer the HR main phone line and respond to employee questions
• Communicate expectations clearly to new hires and when answering employee questions
• Use the HR ticket system to respond to employee and management inquiries, including password resets for UKG access
• Complete employment verifications
• Track hours for probationary and temporary employees and transition employees to different employment status when hours and probationary requirements are met
• Administer and distribute new‑hire materials, training materials, uniforms, welcome packages, and more
• Assist with the hiring and processing of student new hires
• File and organize HR‑related files and paperwork
• Work with student employees on HR‑related projects and tasks, coaching them to ensure proper execution of processes
• Collaborate with others and participate in teamwork on department projects
• Apply basic knowledge of labor laws to answer employee questions, stay current on legal changes, and follow internal policies and procedures
• Assist other members of the HR office as required
• Perform other administrative duties as assigned

Requirements

• Education: Preferred Bachelor's degree (four-year college or technical school) or equivalent experience required
• Computer Skills: Proficient in Microsoft Excel/Spreadsheet experience, word, and general computer knowledge
• Desired Qualifications: Minimum 2‑year professional clerical experience, in HR office preferred
• Exceptional communication skills
• Positive attitude and ability to effectively motivate and train employees with positive results
• Excellent time management skills to meet deadlines and provide advanced planning
• Strong computer skills including spreadsheets, word processing, desktop publishing, e‑mail, Internet research, PowerPoint, spreadsheet preparation and tracking skills, calendaring skills, administrative writing and reporting skills
• Ability to adapt to a changing employment climate, adaptability and flexibility
• Preferred experience working with an HRIS/Human Resource Information System
• Other requirements: Self‑starter, capable of working with others to ensure satisfactory results, detail‑oriented, must be able to manage multiple tasks/prioritizes

Pay

This position is an hourly non‑exempt role, with an anticipated minimum hourly compensation of $26 and a maximum of $30. Yearly performance‑based increases are eligible, subject to change or discontinuation. Higher pay may be considered only for candidates whose education, training, or experience far exceeds the position requirements.

Schedule

This is a full‑time, non‑exempt hourly position requiring a minimum of 40 hours per week. Regular hours are Monday through Friday, 8:00 am–4:30 pm, with occasional evening and weekend work during peak periods. Additional hours are required at the start of school in August and January and for special events throughout the year. Weekends and evenings may be required as needed to support recruitment efforts. The role is fully onsite with no remote capability.