Human Resource Manager

About the role

JBW Federal is a subsidiary of the Kanaka Foundation, an NHO dedicated to supporting Native Hawaiians. This position plays a key role in employee relations, performance management, terminations, offboarding, and benefits administration.

Responsibilities

• Employee Relations (ER):
  • Serve as the primary point of contact for employee relations matters across the organization.
  • Conduct thorough, impartial investigations into employee complaints and concerns, ensuring timely and appropriate resolution.
  • Advise managers and employees on conflict resolution, grievance procedures, and appropriate disciplinary actions.
  • Monitor workplace trends and recommend proactive strategies to maintain a positive work environment.
• Performance Management:
  • Oversee the design, implementation, and continuous improvement of the company's performance evaluation processes.
  • Partner with leadership to set performance standards and ensure consistency and fairness across departments.
  • Coach managers on delivering constructive feedback and developing performance improvement plans (PIPs).
  • Analyze performance data to identify trends and areas for organizational improvement.
  • Lead training sessions for managers and staff on goal-setting, feedback delivery, and performance development.
• Terminations & Offboarding:
  • Support and guide managers through the termination process, ensuring compliance with internal policies and applicable laws.
  • Conduct exit interviews and analyze feedback to identify root causes and improvement areas.
  • Ensure a smooth and professional offboarding experience for departing employees.
  • Manage risk and legal exposure by ensuring all termination documentation is accurate and properly maintained.
• Benefits Administration:
  • Oversee administration of leaves of absence, including FMLA, ADA, military, personal, and other state/federal leave programs.
  • Partner with legal and management to assess reasonable accommodations and return-to-work processes.
  • Serve as the primary point of contact for employee inquiries related to benefits, providing guidance and education on plan options and usage.
  • Develop and deliver clear, effective communication materials regarding benefits, including presentations, guides, FAQs, and training sessions.
  • Oversee the administration of all employee benefits programs, including medical, dental, vision, life insurance, disability, and wellness programs.
  • Evaluate and recommend benefits plan designs that align with organizational goals, employee needs, and cost-effectiveness.
  • Partner with brokers, vendors, and consultants to ensure smooth plan management and issue resolution.
  • Manage annual open enrollment process, including planning, communications, and system updates.
  • Ensure compliance with all federal and state regulations related to benefits (e.g., ACA, HIPAA, ERISA, COBRA, FMLA).

Requirements

• Education: Bachelor's degree in Human Resources, Business Administration, Management, or a related field.
• Experience: 5-7 years of progressively responsible human resources experience, with at least 3-5 years in a supervisory or management role.
• Knowledge: Understanding of employment laws, labor regulations, recruitment, employee relations, performance management, compensation, and benefits administration.
• Communication Skills: Strong written, verbal, interpersonal, and conflict-resolution skills.
• Leadership: Ability to lead HR initiatives, supervise staff, and collaborate with managers across departments.
• Technical Skills: Proficiency with Microsoft Office and Human Resource Information Systems (HRIS), such as ADP Workforce Now.
• Problem-Solving: Ability to analyze HR issues, maintain confidentiality, and make sound decisions.
• Experience in government contracting is a plus.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Pet insurance
• Annual membership to Costco or Sam’s Club
• 401K
• Additional benefits (comprehensive package)