Human Resource Manager (6214)

Responsibilities

• Conduct employee relations investigations and recommend appropriate actions in alignment with company policies, procedures, and employment practices.
• Manage a high volume of employee relations cases from intake through resolution, ensuring timely communication, documentation, and closure.
• Maintain detailed and accurate case records, investigation findings, and supporting documentation.
• Advise managers, HR partners, and cross-functional stakeholders on employee relations matters, policy interpretation, and disciplinary actions.
• Coach and counsel employees and leaders on complex workplace issues while balancing employee advocacy and business needs.
• Collaborate with legal, HR, and cross-functional teams to assess risk, resolve workplace concerns, and ensure consistent application of policies.
• Prepare and deliver presentations, training sessions, and educational materials related to employee relations programs and best practices.
• Support the development, enhancement, and implementation of employee relations programs, processes, and continuous improvement initiatives.
• Communicate effectively with stakeholders at all levels of the organization, including senior and executive leadership.
• Utilize emerging technologies and AI-enabled tools to improve efficiency while maintaining a strong focus on employee experience and workplace culture.

Required Qualifications and Skills

• Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field, or equivalent work experience.
• 6+ years of Human Resources and/or Employee Relations experience.
• Minimum 3+ years of experience conducting workplace or employee relations investigations.
• 2+ years of experience supporting employees within a multinational organization.
• Experience managing complex employee relations matters and high-volume case workloads.
• Strong knowledge of employee relations practices, workplace investigations, policy interpretation, and disciplinary processes.
• Proficiency with Microsoft Word, Excel, and PowerPoint.
• Strong written and verbal communication skills with the ability to interact effectively across all levels of an organization.
• Demonstrated ability to exercise sound judgment, maintain confidentiality, and manage sensitive situations professionally.

Preferred Qualifications and Skills

• Experience using HR Acuity or similar employee relations case management platforms.
• Demonstrated success partnering with business leaders to support organizational objectives and workforce initiatives.
• Strong presentation, facilitation, and training delivery experience.
• Ability to influence stakeholders and drive alignment across multiple levels of management.
• Experience working independently in a fast-paced, high-pressure environment while managing competing priorities.
• Experience developing and implementing HR strategies and employee relations programs.
• Familiarity with AI-enabled tools that support operational efficiency and employee relations processes.
• Experience supporting organizational change initiatives and complex workforce environments.

Education

• Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field, or equivalent work experience required.

About itD

ItD is part of a new generation of consulting and software development company that blends diversity, innovation, and integrity with real business results. Our structure rejects any strong hierarchy, empowering us to deliver excellent results. We are a woman- and minority-led firm. Every day, we challenge ourselves to be considerate, fair, and to re-think what great outcomes mean for our customers. This permeates down to how we approach every interaction, on every project, for every client. You’ll thrive here if you are a dynamic self-starter, a difference-maker, or someone who wants to deliver great results, without constraints.

The itD Digital Experience

Joining us means you’ll be part of our global community, you have a say about your own career journey, and you’ll get a chance to give back to causes that matter. You will experience working with Fortune 500 companies and high-performance teams across numerous industries. itD offers our employees excellent benefits such as medical, dental, vision, life insurance, paid holidays, 401K + matching, networking & career learning and development programs. We are growing and we want to see you grow!

Additional Info

Dynamic environment in a culture of respect, empowerment and recognition for a job well done, apply today!