Human Resource Generalist- Benefits

About the Role

The Human Resources Generalist-Benefits (HRG-Benefits) performs professional-level HR duties and works closely with the Senior Human Resources Manager (SHRM) to support HR objectives, fostering an employee-oriented, high-performance culture. This role encompasses benefits administration, compensation, employee relations, training, performance management, onboarding, policy implementation, recruitment, and compliance with employment laws.

Responsibilities

• Administers human resources plans and procedures for all personnel.
• Participates in developing and implementing department goals, objectives, and systems.
• Meets regularly with the SHRM to discuss organizational goals, strategies, and HR’s role in supporting them.
• Tracks and verifies HR-related invoices and expenses, including benefits and departmental costs.
• Assists with compensation and performance management programs, including processing evaluations and revisions.
• Oversees benefits administration, including plan review, claims resolution, and employee communications.
• Assists with developing and reporting required items, such as affirmative action plans, EEO-1, EEO-4, and other annual reports.
• Handles employee relations, including coaching, counseling, and addressing complaints or harassment allegations.
• Conducts exit interviews, analyzes data, and recommends corrective actions for continuous improvement.
• Evaluates departmental reports, decisions, and results, recommending new policies or procedures to improve efficiency.
• Maintains HRIS electronic and paper files for employees, students, travelers, volunteers, and contractors.
• Ensures compliance with federal, state, and local employment and benefit laws and regulations.
• Completes employment paperwork and maintains accurate employee records.
• Coordinates and presents new employee orientation and assists with onboarding.
• Maintains effective communication regarding new hires, employment changes, and terminations.
• Manages benefit enrollment processes, including new enrollments, qualifying events, and terminations.
• Serves as a liaison between employees and benefit plan companies to resolve conflicts or provide information.
• Processes paperwork for annual merit increases, market adjustments, and compensation structure updates.
• Manages Worker’s Compensation Insurance and the safety program with support from HR Leadership.
• Oversees employee leaves, including ADA, FMLA, PHEL, and other mandatory leave requirements.
• Manages the monthly random drug screening program.
• Oversees the performance management and annual appraisal process.
• Handles employee relations issues, including coaching, training, and internal investigations.
• Manages multiple concurrent projects, setting priorities and meeting deadlines with minimal supervision.
• Applies knowledge of HR practices, healthcare regulations, and compliance requirements.
• Interprets and communicates complex policies, procedures, and protocols.
• Proactively directs work and resolves issues with guidance from HR Leadership.
• Demonstrates emotional maturity, confidentiality, tact, and discretion in handling sensitive situations.
• Maintains effective communication and working relationships across all organizational levels.
• Exercises good judgment in decision-making and escalates issues when necessary.
• Supports team priorities and collaborates to achieve team goals.
• Establishes personal standards for quality and efficiency in work processes.
• Adapts to changes in job requirements and organizational priorities.
• Participates in special projects as requested by the SHRM.
• Provides employees with proper access to the HRIS system.
• Serves as a backup for other HR team members when needed.
• Performs other duties as assigned, including occasional weekend work for special events.

Organization-Specific Responsibilities

• Demonstrates commitment to MRH’s CHOICE values and represents the organization professionally.
• Establishes and maintains effective communication and working relationships with co-workers.
• Adheres to MRH attire/dress code policies and procedures.
• Utilizes initiative, manages time effectively, and maintains productivity.
• Completes annual education, training, and certification requirements.
• Maintains patient confidentiality at all times.
• Reports to work on time and completes tasks within designated timeframes.
• Actively participates in performance improvement and quality initiatives.
• Ensures compliance with departmental, hospital, state, and federal regulations.
• Follows policies and procedures for infection control, safety, and risk management.

Requirements

• Must be at least 16 years of age (21 for driving positions with a valid driver’s license).
• Must be legally eligible to work in the United States.
• Must pass a background check and drug screen (and breath alcohol test if applicable).
• Must complete an employee health meeting.
• Must be fluent in speaking, reading, and writing English; bilingual in English/Spanish preferred.

Qualifications

• Bachelor’s degree in business or human resources preferred.
• Human Resources Certification (PHR or SHRM-CP) preferred.
• 3-5 years of experience in human resources and staffing/recruitment preferred.
• Healthcare HR experience highly preferred.

Skills

• Ability to read, interpret, and communicate policies, procedures, and protocols.
• Superior communication skills.
• Comprehensive HRIS and computer knowledge, including Microsoft Office and database management.
• Ability to work with minimal supervision, set priorities, and follow through to achieve results.
• Knowledge of healthcare recruiting and hospital operations.
• Ability to work in a fast-paced environment with shifting priorities and multiple group dynamics.
• Ability to manage stress, handle pressure, and make decisions under tight deadlines.
• Commitment to collaboration and building consensus.

Pay

$66,726.40 to $100,089.60

Benefits

• Medical
• Dental
• Life Insurance
• Retirement
• Paid Time Off