Human Resource Coordinator

About the role

We are seeking a Coordinator to join our Talent Acquisition Team. You will report to the Director, Talent Acquisition and be based in our New York office. As a successful candidate, you are motivated and passionate about working with people. You take pride in delivering high-quality work and are committed to collaborating with recruiters to ensure a smooth and efficient recruitment process.

Responsibilities

• Primary focus is managing the scheduling of interviews (in-person or virtual) for candidates, recruiters and team members across the business groups, providing an excellent experience to everyone you work with daily
• Track all referrals and process the payments
• Create offer letters and/or contracts and initiate background checks for new hires; escalate discrepancies to the Director, of Talent Acquisition for resolution
• Initiate and monitor new hire onboarding to ensure 100% completion
• Collaborate with Recruiters and Hiring Managers throughout the recruitment life cycle
• Maintain data integrity in systems of record by communicating frequently with Recruiters and the HR Strategy & Operations Team
• Fully and accurately utilize Workday and find efficiencies in process wherever needed
• Maintain and update the Talent Acquisitions library of documents as our processes evolve
• Onboard vendors & process TA related invoices
• Manage the TA ticketing system and meet SLAs
• Oversee and review recruiting coordination activities supported by external partners to ensure accuracy, quality, and consistency
• Audit processes and outputs to identify gaps, risks, and opportunities for improvement

Requirements

• Bachelor's degree in Business Administration, Management, Social Work, or a related field. Coursework in project management, client relations, and organizational development is highly preferred.
• Strong verbal and written communication skills to interact effectively with clients, team members, and senior management.
• Analytical skills to assess issues, identify root causes, and develop practical solutions quickly.
• Strong organizational abilities to manage multiple clients, tasks, and resources effectively.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Familiarity with CRM or customer support software.
• Comfortable with data management and generating reports for client interactions and support activities.

Qualifications

• 1 - 3 years of recruitment or administrative support experience
• Previous experience with Workday and automated recruiting tools
• Experience communicating (written and verbal) effectively and tactfully in a customer service manner
• Strong interpersonal skills in dealing with all levels of management
• Experience using and maintaining multiple tools such as Canva, Sterling, Gmail, Google Docs, Google Slides, Google Form and Google Sheets
• Experience coordinating and performing multiple tasks
• Experience using the Recruiting function in Workday
• Strong organizational skills, proven attention to detail/accuracy is required
• Experience using ServiceNow is a plus