Human Relations Representative 1

Are you interested in investigating discrimination allegations and upholding fair treatment? Do you share our vision that all people in the great state of Pennsylvania will live, work, and learn in an environment free from unlawful discrimination and all forms of marginalization? If so, we welcome you as a potential member of our team to help address discrimination and protect all people in Pennsylvania by ensuring their equal civil rights under the law.

About the role

This position enforces the provisions of the Pennsylvania Human Relations Act by investigating and conciliating complaints of discrimination, primarily in employment and public accommodations, alleged to have occurred because of a protected class such as race, color, sex, national origin, ancestry, religious creed, age, familial status, disability, and/or retaliation.

Responsibilities

• Case Investigation: Review complaints of alleged discrimination, conduct interviews, and follow procedures to keep each case moving forward
• Record Management: Communicate with involved parties to ensure all source documents are requested and received, ensure records are updated, and track all events and case actions
• Fact Analysis: Conduct preliminary analyses to determine the information needed to complete a full investigation, assess jurisdiction, and identify complaints requiring priority investigations
• Settlement Facilitation: Schedule and conduct conferences with involved parties to discuss complaint allegations, explore settlements possibilities, and answer questions about Commission procedures
• Document Preparation: Draft initial complaints, write settlement proposals, and prepare investigation reports and recommendations based on findings
• Legal Team Support: Submit documents for Legal Department review and approval, help with issues of jurisdiction and timeliness, and testify at public hearings and civil proceedings when necessary

Qualifications

• One year as a Human Relations Representative Trainee (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• One year of professional administrative investigative, criminal investigative, regulatory investigative, civil rights, or human rights experience involving gathering evidence, interviewing, and reporting investigative findings; and a bachelor’s degree that includes 12 credits in human resources, labor management relations, civil rights, social work, social justice, public policy, public administration, or a related field; or
• An equivalent combination of training and experience that includes 12 college credits in human resources, labor management relations, civil rights, social work, social justice, public policy, public administration, or a related field

Requirements

• You must meet the PA residency requirement
• You must be able to perform essential job functions
• A conditional offer of employment will require submission of criminal history reports
• You must pass a background investigation

Schedule

• Full-time employment
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch
• Telework: You may have the opportunity to work from home (telework) part-time, up to three days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Pittsburgh. The ability to telework is subject to change at any time