Human Relations Representative 1

About the role

This position enforces the provisions of the Pennsylvania Human Relations Act by investigating and conciliating complaints of discrimination primarily in employment and public accommodations alleged to have occurred because of a protected class such as race, color, sex, national origin, ancestry, religious creed, age, familial status, disability, and/or retaliation. As a Human Relations Representative 1, you will perform the following duties:

Responsibilities

• Complaint Review: Analyze and draft complaints of alleged discrimination primarily in employment and public accommodations
• Fact Finding: Conduct interviews and lead conferences to explore allegations, uncover key details, and assess jurisdiction
• Investigation Work: Prepare data requests, analyze evidence, and complete thorough investigative summaries
• Settlement Facilitation: Communicate settlement proposals between parties and help guide discussions toward resolution
• Case Management: Monitor deadlines, manage case files, and ensure necessary documents are submitted within required timeframes
• Legal Coordination: Partner with legal staff to provide information or receive guidance and approval for further actions in cases that do not settle

Qualifications

Minimum Experience and Training Requirements:

• One year as a Human Relations Representative Trainee (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• One year of professional administrative investigative, criminal investigative, regulatory investigative, civil rights, or human rights experience involving gathering evidence, interviewing, and reporting investigative findings; and a bachelor’s degree that includes 12 credits in human resources, labor management relations, civil rights, social work, social justice, public policy, public administration, or a related field; or
• An equivalent combination of training and experience that includes 12 college credits in human resources, labor management relations, civil rights, social work, social justice, public policy, public administration, or a related field.

Other Requirements:

• You must meet the PA residency requirement.
• You must be able to perform essential job functions.
• A conditional offer of employment will require submission of criminal history reports and you must pass a background investigation.

Schedule

Full-time employment. Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.

Telework: You may have the opportunity to work from home (telework) part-time, up to three days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time.