Human Recourses Generalist

Position Summary

The HR Generalist role supports daily human resources operations for a fast-paced HVAC, Plumbing, Electrical, Water Treatment and Insulation service organization. This role partners with leadership teams to manage employee relations, compliance, recruiting support, and HR administration. The ideal candidate understands the unique demands of a skilled trades environment and can balance operational needs with employee support.

Essential Duties & Responsibilities

• Serve as primary HR contact for our Accounting/Call Center/Retail location (Hilton office - handles approximately 200-250 employees)
• Provide guidance to supervisors on employee relations issues, performance management, disciplinary actions and terminations
• Assist in investigations and ensure proper documentation and resolution
• Partner with Safety team for safety related incidents and support Hilton office as a member of the Safety Committee
• Partner with the Employee Engagement Manager to assist with coordinating company events held at the Hilton office
• Partner with the Recruiting team to support and enhance the candidate experience throughout the hiring process
• Care for recruitment and onboarding coordination, new hire orientation, and pre-employment processes
• Ensure compliance with federal, state (Arizona), and local employment laws
• Support and help enforce company policies
• Maintain accurate employee records and HRIS (UKG) data
• Aid with training initiatives, including supervisor training and compliance programs
• Aid with performance review processes and employee development efforts
• Maintain all HR documentation for Hilton location
• Care for payroll to ensure accurate timekeeping, pay adjustments, and deductions on final paychecks
• Identify opportunities to improve HR processes and support operational efficiency

Minimum Qualifications

• 2+ years of HR Generalist experience, preferably in a service, construction, or trades environment
• Strong knowledge of employment laws and HR best practices
• Proficiency in HRIS/payroll systems and Microsoft Office (Excel, Word, Outlook)
• Strong interpersonal and communication skills
• Ability to build productive working relationships with managers and employees
• Strong problem-solving and conflict resolution skills
• High level of organization and attention to detail
• Ability to work in a fast-paced, high-volume environment
• Discretion and professionalism when handling confidential information
• Ability to pass a background check and drug screen

Physical Demands/Work Environment

• Ability to sit, stand, walk, and use hands to handle or feel objects, tools, or controls
• Ability to communicate effectively, including speaking and hearing
• Occasional lifting and/or moving up to 20 pounds

Additional Information

The physical demands and work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities To Perform The Essential Functions. The company encourages all qualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to work legally.

Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The company encourages all qualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to work legally.