Human Factors Engineer

Description

Client Biosciences is seeking a human factors engineer who is excited to apply their knowledge of UXD and HF to the design and testing of new cell analysis and prep systems. Typical degrees are: Engineering, Human Factors Engineering / Ergonomics, Usability Engineering, Cognitive/Experimental Psychology, Industrial Design, Engineering Psychology.

Duties

• Play a critical role in product development by using customer insights to inspire teams to deliver experiences that solve customer problems.
• Interface with customers to gather critical data that guide your design recommendations.
• Apply your user experience design (UXD) and human factors (HF) background and creative problem solving to lead new UXD/HF efforts within project teams.
• Leverage other BD business units' community of UXD practice to align processes.
• Guide HF vendors and/or contractors in prioritized work for usability testing, user research, or industrial design.
• This role will be working with primarily in-vitro diagnostic flow cytometer analyzers and/or preppers.
• Primary duties include:
  • Lead the definition, design, and execution of UXD/HF activities throughout product development
  • Work with stakeholders to update UXD/HF processes for BDB’s products
  • Represent and advocate for UXD on complex programs by elevating customers’ needs
  • Guide HF vendors and/or contractors in prioritized work for usability testing, user research, or industrial design
  • Collaborate to find the best possible product for our customers by finding the sweet spot between customers’ needs, business constraints, and technical capabilities
  • Communicate passion and empathy for the customer in a way that is contagious and inspires teams
  • Plan and execute use error analyses, usability testing, and other required regulatory HF/UE work

Common Tools

• task analyses
• workflow diagrams
• wireframes
• user error analyses
• usability tests
• contextual research
• sketches
• card sorts
• feature tradeoffs

Qualifications

• Bachelor’s degree in Engineering, Human Factors Engineering / Ergonomics, Usability Engineering, Cognitive/Experimental Psychology, Industrial Design, Engineering Psychology or equivalent degree
• 5 years’ industry experience analyzing user needs via contextual research, usability testing, and other methods and translating those needs into design decisions (or combination of advanced degree and work experience)
• 1 years’ experience guiding and prioritizing human factors activities on complex systems
• Experience with medical devices and regulated environments in design and development (FDA, IEC 62366, AAMI HE75)
• Experience mentoring cross-functional teams on HF methods and design thinking
• Proven ability to influence without authority and persuade internal colleagues of the benefits of UXD
• Excellent collaboration, communication, leadership, influencing, and presentation skills
• Highly organized and able to work efficiently across simultaneous projects
• Able to understand business goals and link them to design directions in short-term solutions that support long-term product visions and business strategies

Desired Qualifications

• MS or Ph.D. strongly preferred with equivalent combination of education and experience
• Experience working in an Agile Product development environment
• Experience working with data analytics and infographics