Human Factors UX Engineer

Overview

We are seeking a full-time Human Factors UX Engineer in our Chandler, AZ location.

About the Role

Design intuitive interfaces, controls, displays, and user experiences to optimize human performance and minimize human error.

Responsibilities

• Develop product design requirements and guidelines to meet the highest standards of safety and usability
• Research, design, and prototype user experiences for new features and products
• Apply human-centered design techniques to develop insights and generate new product ideas
• Communicate research/design requirements using mockups, story boarding, visual presentations, or other methods
• Effectively articulate and defend design decisions/recommendations
• Apply design standards and procedures to ensure consistent user interface designs and behaviors across aviation products and services
• Communicate with internal stakeholders to define and commit to user research objectives
• Lead in research planning/preparation including recruiting, scheduling, and test script development
• Employ both qualitative/quantitative research methods to answer research questions
• Moderate, observe, and take detailed notes during usability testing sessions
• Use data analysis results to identify usability issues, benchmark products, discover opportunities to improve designs, and learn about user behaviors and preferences
• Present research results to support stakeholder decision-making
• Work collaboratively/professionally with cross-functional teams of product designers and business stakeholders and adhere to ethical research standards
• Communicate status of work clearly by thoroughly documenting work in an organized manner
• Remain current on research and design trends, methods, techniques, and software
• Mentor and/or provide training to less-experienced Human Factors Design team members and interns
• Assist in general aviation advocacy through training and outreach activities in Garmin’s flight simulator labs
• Represent Human Factors in software Change Control Board (CCB) meetings

Requirements

• Bachelor's Degree or above in Human Factors, Human Computer Interaction, User Experience, Human Centered Design, Aviation, or a related field AND a minimum of 1 year relevant experience OR an equivalent combination of education and relevant experience
• Excellent academics (cumulative GPA greater than or equal to 3.0 as a general rule)
• Demonstrated experience with quantitative and qualitative methodologies such as usability testing, task analysis, heuristic evaluations, contextual inquiries, and surveys
• Demonstrated experience analyzing and synthesizing user data to identify usability insights and translate those insights into actionable recommendations
• Demonstrated experience with rapid digital prototyping tools like Figma or Photoshop
• Demonstrated strong and effective verbal, written, and interpersonal communication skills
• Demonstrated experience applying usability, accessibility, and other industry standard practices
• Capable of leading multiple projects of varying complexity
• Team-oriented, detail-oriented, possess a positive attitude, demonstrate ability to work well with others in a highly collaborative environment, and can work proactively and effectively with minimal supervision
• Exposure to aviation human factors and associated guidance and applicable FAA and international regulatory material
• Able to lift up to 25lbs using safe lifting techniques

Qualifications

• Outstanding academics (cumulative GPA greater than or equal to 3.5) with the demonstrated ability to apply learned knowledge
• Demonstrates basic knowledge of Garmin Integrated Flight Decks and general knowledge of most Garmin aviation products
• Demonstrates working knowledge of aviation, avionics, and applicable FAA regulations
• Demonstrates basic working knowledge of Garmin aviation user interface guidelines
• Online portfolio demonstrating experience in both usability research and design
• Highly proficient using common rapid prototyping tools, remote research tools (ex. Figma, UserZoom, Qualtrics, etc.) and/or data analysis tools (statistics in Minitab, Python, SAS, SPSS, etc.)
• Pilot’s Certificate with an Instrument Rating
• Previous work or internship experience working on aviation products

Desired Qualifications

• Outstanding academics (cumulative GPA greater than or equal to 3.5) with the demonstrated ability to apply learned knowledge
• Demonstrates basic knowledge of Garmin Integrated Flight Decks and general knowledge of most Garmin aviation products
• Demonstrates working knowledge of aviation, avionics, and applicable FAA regulations
• Demonstrates basic working knowledge of Garmin aviation user interface guidelines
• Online portfolio demonstrating experience in both usability research and design
• Highly proficient using common rapid prototyping tools, remote research tools (ex. Figma, UserZoom, Qualtrics, etc.) and/or data analysis tools (statistics in Minitab, Python, SAS, SPSS, etc.)
• Pilot’s Certificate with an Instrument Rating
• Previous work or internship experience working on aviation products

Benefits

Details can be found here: Garmin Benefits