Human Capital Coordinator/Learning & Talent Development

About the role

The Human Capital team at Charles River Associates (CRA) supports the firm's mission of providing expert advice on economic and financial matters. This role focuses on supporting the employee life cycle, particularly onboarding, learning and development programs, performance management, and employment transitions.

Responsibilities

• Assist with onboarding and integration efforts of new hires globally, with a particular focus on campus/early career and intern hires
• Operate as point-person for all incoming hires
• Troubleshoot schedule conflicts, collaborate across corporate departments globally
• Maintain content on the intranet site and onboarding platform
• Support Learning and Professional Development activities
• Career Growth and Benefits
• Coordinate global training program logistics (both virtual and live)
• Handle day-to-day employee administrative transactions
• Process changes in working hours
• Ensure employee documentation is properly recorded and maintained
• Administer Human Capital systems
• Update records in our HRIS platform (Workday)
• Maintain enrolment, attendance and learning options in our Learning Management System
• Support performance management activities
• Schedule and attend Annual Review meetings and capture notes/follow-ups
• Update HRIS systems and track review outcomes and follow-ups
• Support special projects across the Talent team (employee engagement survey, process/system automation initiatives, etc.)

Qualifications

• Bachelor's or Master’s degree in a related discipline, with strong academic performance
• Up to 3 years related work experience in a complex, fast-paced and high-volume business (professional services preferred)
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams)
• Advanced knowledge of Excel (v-lookups, pivot tables) desirable
• Experience with employee management systems (Workday preferred) and other HR technologies (LinkedIn Learning, Enboarder preferred)
• Curious and analytic thinker with a problem-solving mindset who finds the right resources to solve the issue
• Effective written and oral communication skills
• Demonstrated high level ownership and detail orientation
• Strong teamwork and collaboration capabilities
• Excellent time management and task prioritization
• Good judgment and ability to maintain confidentiality of sensitive information
• Empathic and warm personality, exhibiting patience and calmness in challenging situations
• Flexibility to work across North American and European time zones, potential evening and weekend work, and occasional overnight/international travel

Desired Qualifications

• Bachelor's or Master’s degree in a related discipline, with strong academic performance
• Up to 3 years related work experience in a complex, fast-paced and high-volume business (professional services preferred)
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams)
• Advanced knowledge of Excel (v-lookup, pivot tables) desirable
• Experience with employee management systems (Workday preferred) and other HR technologies (LinkedIn Learning, Enboarder preferred)
• Curious and analytic thinker with a problem-solving mindset who finds the right resources to solve the issue
• Effective written and oral communication skills
• Demonstrated high level ownership and detail orientation
• Strong teamwork and collaboration capabilities
• Excellent time management and task prioritization
• Good judgment and ability to maintain confidentiality of sensitive information
• Empathic and warm personality, exhibiting patience and calmness in challenging situations
• Flexibility to work across North American and European time zones, potential evening and weekend work, and occasional overnight/international travel

Benefits

• A comprehensive total rewards program including a superior benefits package, wellness programming to support physical, mental, emotional and financial well-being, and in-house immigration support for foreign nationals and international business travelers

Pay

A good-faith estimate of the annual base salary range for this position in the US is $60,000 – $70,000. Starting pay within this range may vary based on factors such as education level, experience, skills, geographic location, market conditions, and other qualifications of the successful candidate.

Schedule

This position is eligible for overtime pay in lieu of bonus incentive compensation.

Application Instructions

To be considered for this position, we require the following:

• CV/Resume – please include current contact information (address, email and telephone number)
• Cover letter – please describe your interest in CRA and how this role matches your goals