HUD Continuum of Care Program Manager - HS064

About the role

The Housing Program Manager (PM) oversees the implementation and day-to-day operations of supportive housing services designed for homeless American Indian/Alaska Native adults and families, many of whom have a disability and a history of chronic homelessness. The PM provides oversight of clinical supervisors, and supports them in supervising QMHP and QMHA staff providing housing outreach, placement and retention services in the community. The PM also provides support to the Housing Operations Supervisor as needed, in collaboration with the Housing Services Director.

Responsibilities

• Provide administrative and clinical supervision for Clinical Supervisors who in turn support Permanent Supportive Housing Specialists, Peer Support Specialists, Homeless Outreach Specialists, and other housing program staff.
• Provide support to the Housing Operations Supervisor, in coordination with the Housing Services Director, including oversight of fund request processes.
• Ensure Housing First, Trauma-Informed Care, and Assertive Engagement principles are utilized in the delivery of services.
• Facilitate regular housing team meetings to build teamwork, discuss current issues and concerns, and to further collaborate on established goals and deadlines.
• Oversee the work flow of the program operations.
• Ensure compliance with grant and contract requirements, including reports and documentation; ensure outcomes are obtained and fidelity to required models of care is maintained.
• Oversee regular reviews of charts and data collection.
• Collaborate extensively with community partners, property managers and other NARA programs to ensure positive relationships and access to resources for NARA clients.
• Work with community to enlist support and feedback for programs.
• Assist team members with crisis assessment, management, and intervention as needed.
• Work with Housing Services Director to support programmatic growth and new funding opportunities.
• Work with Clinical Supervisors to manage personnel actions and evaluations to promote continued professional growth and development among staff.
• Develop practices for providing effective and efficient services to better serve clients, including data collection workflows, housing assessments and service planning to improve housing projects.

Requirements

NARA NW is seeking a motivated and dedicated HUD Continuum of Care Program Manager to join our team. The ideal candidate will have a Bachelor's degree in a relevant field such as Social Work, Public Health, Psychology, or a related field, and at least 5 years of experience in a similar role, preferably in the homeless services sector. Experience with HUD Continuum of Care programs, trauma-informed care, and assertive engagement is preferred. Strong leadership skills, excellent communication and interpersonal skills, and the ability to work collaboratively with diverse teams are essential. Proficiency in Microsoft Office Suite and familiarity with HMIS and RPMS databases is required.

Qualifications

To be considered for this position, candidates must have a Bachelor's degree in a relevant field such as Social Work, Public Health, Psychology, or a related field, and at least 5 years of experience in a similar role, preferably in the homeless services sector. Experience with HUD Continuum of Care programs, trauma-informed care, and assertive engagement is preferred. Strong leadership skills, excellent communication and interpersonal skills, and the ability to work collaboratively with diverse teams are essential. Proficiency in Microsoft Office Suite and familiarity with HMIS and RPMS databases is required.

Skills

Strong leadership skills, excellent communication and interpersonal skills, and the ability to work collaboratively with diverse teams are essential. Proficiency in Microsoft Office Suite and familiarity with HMIS and RPMS databases is required.

Benefits

NARA NW offers a comprehensive benefits package including health insurance, retirement plans, paid time off, and opportunities for professional development and advancement.

Pay

$82,848.00 - $93,184.00 Salary, Exempt