HUC / Health Unit Coordinator - Observation/Neuro MedSurg

Major Responsibilities

Captures tests and treatments scheduled with and between various departments for patients on nursing units.

Maintains knowledge of diagnostic and treatment services offered by all departments to facilitate test and treatment scheduling.

Facilitates communications required to support patient care including multiple-line telephone, unit/site paging, and hospital information system.

Screens incoming telephone calls.

Maintains working knowledge of Electronic Medical Record (EMR) system and other computer systems for ordering patient and unit supplies and equipment.

Processes daily patient charges and/or related procedures through the system.

Compiles necessary chart forms for admissions, transfers, discharges, and expirations.

Obtains appropriate copies of medical records for transfers to nursing homes and other healthcare facilities.

Verifies medical records contain complete and accurate patient demographic information, patient identification, and registration in the medical record, including appropriate level of care.

Establishes and maintains positive customer relations and contributes to a harmonious work environment.

Quickly and courteously acknowledges requests, responds to call lights, demonstrates proper phone etiquette, and fosters communication between the health care team.

Requirements

Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served.

Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to their age-specific needs, and to provide the care needed as described in the department's policies and procedures.

Qualifications

Licensure, Registration, And/or Certification Required: None Required.

Education Required: High School Graduate, or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED).

Experience Required: No experience required.

Skills

Basic computer skills.

Excellent oral and written communications.

Excellent interpersonal skills and the ability to adapt to interruptions and changing priorities/workloads.

A high level of attention to detail essential.

Benefits

Paid Time Off programs.

Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability.

Flexible Spending Accounts for eligible health care and dependent care expenses.

Family benefits such as adoption assistance and paid parental leave.

Defined contribution retirement plans with employer match and other financial wellness programs.

Education Assistance Program.