Jobs · Management · Florida

Hub Operations Manager

Complete Care Centers · Lake Mary, FL · 3 wk ago
On-siteManagementFull-time

About the Role

As our Hub Operations Manager, you'll oversee the daily operations of a multidisciplinary healthcare hub, ensuring every department works together to deliver outstanding patient care. You'll lead teams, optimize workflows, monitor key performance metrics, and partner with clinical and operational leaders to improve efficiency and patient outcomes.

Responsibilities

  • Lead daily operations across chiropractic, medical, imaging, rehabilitation, and procedure service lines.
  • Drive operational performance by managing KPIs, patient flow, staffing, scheduling, and financial integrity.
  • Develop and coach high-performing teams while fostering accountability, collaboration, and continuous improvement.
  • Partner with providers, revenue cycle, and leadership to improve patient outcomes, compliance, and operational excellence.

Qualifications

You'll thrive here if you are:

  • A confident leader who builds trust, accountability, and teamwork.
  • Analytical and comfortable using data to improve operational performance.
  • Organized and adaptable in a fast-paced, multi-service healthcare environment.
  • Passionate about developing people while delivering exceptional patient experiences.

Preferred Experience

  • 5+ years of healthcare operations or clinic management experience.
  • Experience leading multidisciplinary healthcare teams across multiple service lines.
  • Knowledge of healthcare operations, insurance authorization, billing workflows, and regulatory compliance.
  • Experience managing KPIs, budgets, staffing, scheduling, and EHR/reporting systems.

What Success Looks Like

  • Operational goals and KPIs are consistently achieved across all service lines.
  • Patients experience seamless care transitions and outstanding service.
  • High-performing teams demonstrate accountability, engagement, and collaboration.
  • Strong financial performance, regulatory compliance, and continuous operational improvement.

About Us

We're a growing multidisciplinary healthcare organization committed to helping injured patients recover while creating rewarding careers for exceptional leaders. Our Hub Operations Managers play a critical role in aligning people, processes, and performance across multiple healthcare services. We invest in leadership development because strong leaders create exceptional patient experiences and build outstanding teams.

Benefits

  • Competitive Salary
  • Performance Bonus Opportunity
  • Medical, Dental & Vision Insurance
  • 401(k) with Company Match
  • Paid Time Off & Paid Holidays
  • Company-Paid Life Insurance
  • Career Growth & Leadership Development Opportunities

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