Hualalai Sports Club & Spa - Spa Host/ess - Full Time

About the role

Four Seasons Resort Hualālai is seeking a Spa Host to join their team. This position is assigned to the FEMALE locker room area and requires a FEMALE Host/ess due to the privacy and comfort of our guests.

Responsibilities

• Create a warm and welcoming environment by greeting every guest with genuine aloha
• Provide expert knowledge of all spa, fitness, and recreational services to guide and personalize each visit
• Conduct thoughtful tours and orientations of the Sports Club & Spa facilities
• Anticipate guest needs and ensure a seamless experience, including timely arrivals for appointments
• Maintain the highest standards of cleanliness, presentation, and organization across all areas
• Care for locker rooms, wet areas, lounges, and fitness spaces with attention to detail after each guest use
• Prepare and present amenities such as aromatherapy towels and refreshments according to Four Seasons standards
• Ensure all spaces are fully stocked with premium guest supplies and presented impeccably
• Support daily operations, including opening and closing procedures and facility readiness
• Share guest feedback with leadership to continuously enhance the experience
• Contribute to a collaborative team environment focused on excellence and service

Requirements

This position requires valid U.S. work authorization.

Qualifications

• A passion for luxury hospitality and wellness experiences
• Strong interpersonal and guest engagement skills
• Previous spa, fitness, or hospitality experience preferred
• Attention to detail and commitment to cleanliness and organization
• Ability to work in a dynamic, fast-paced environment
• Flexibility to work weekends and holidays

Skills

• Computer system and operational tool proficiency

Benefits

• Hourly Rate: $24.79
• On-site Physical Therapist
• 24-hour access to Indoor and Outdoor Gym
• Holiday, Vacation & Sick pay
• Royalty Benefit Plan
• Company Match 401K Plan
• Laundered Employee Uniform
• Free employee meals prepared by the Four Seasons Culinary ‘Ohana
• Complimentary stays at Four Seasons Worldwide
• Training and Development Opportunities
• Employee Recognition Programs

Pay

Hourly Rate: $24.79

Schedule

Available on weekends and holidays.

Additional Information

To learn more about working at Four Seasons Resort Hualālai, visit us on social media:

• Facebook
• Instagram
• Twitter

To access the 'EEOC is The Law' Information poster, please visit this website: https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf