HSSP Director, ODR - SPA 2 & 6

Program: 1307-MHSA HSS, Department of Integrated Care. Locations: HSSP ODR Project-Based Sites in SPA 2 & 6 – Mollie Maison (4701 W. Adams Blvd., Los Angeles, CA 90016), Casa Azul/La Casa Azul (13561 Sherman Way, Van Nuys, CA 91405), Vanowen (11604-11616 Vanowen Street, North Hollywood, CA 90606).

About the role

The Housing Support Services Program (HSSP) Director, Office of Diversion and Reentry (ODR), oversees the HSSP ODR Project-Based Buildings, including clinical services for clients with a history of justice involvement. HSSP is a specialized program providing comprehensive, intensive field-based community mental-health services tailored to individuals in Permanent Supportive Housing (PSH) who are formerly homeless and have a Severe Mental Illness (SMI) or Serious Emotional Disturbance (SED). The Director monitors and ensures high-quality services that meet or exceed contract, funder, and agency standards, while providing administrative and clinical supervision to Program Managers and direct-practice clinicians. This position maintains operational efficiency and fosters teamwork among staff, departments, and programs.

Responsibilities

• Collaborate with the HSSP Senior Director, ODR, to monitor all administrative aspects of the agency’s Department of Mental Health (DMH) HSSP contract, including billing and contract maximization in compliance with contract goals and outcomes.
• Serve as the liaison and primary contact for HSSP to ODR and agency’s ODR-funded program leadership.
• Provide supervision to HSSP Program Managers to ensure programs meet contractual obligations per DMH Funder and collaborate effectively with ODR and DHS-funded ICMS (Intensive Case Management Service) Provider.
• Attend meetings, respond to email correspondence, and develop and maintain appropriate relationships (including with the Department of Mental Health and other Intensive Case Management support organizations) on behalf of the Senior Director and staff.
• Represent agency interests at DMH meetings and other DMH HSSP county-wide meetings.
• Ensure productivity goals and outcomes are achieved, including a minimum of 65% of staff time in direct service provision, and uphold DMH documentation standards and guidelines.
• Support the coordination of clinical services and activities with outside agencies, partners, and funders, including referral processes.
• Support the coordination and development of new Project-Based Housing sites and Scattered Sites assigned to HSSP.
• Oversee and support the overall functioning of HSSP services at all Project-Based Housing sites and Scattered Sites assigned to HSSP.
• Collaborate with Clinical Quality Assurance and Billing Department to ensure compliance with program requirements.
• Provide individual and team supervision, support, and performance evaluations for all assigned staff in partnership with the Senior Director.
• Assist in recruitment, selection, training, supervision, and evaluation of direct service staff.
• Collaborate with Quality Assurance to ensure proper staff orientation, training, and audit preparedness for all clinical and mental-health contracts.
• Complete required reporting to LA County Department of Mental Health as outlined by contract requirements.
• Support psychiatry needs such as data collection, client coordination, invoices, and reporting.
• Support the HSSP Intern Program as needed.
• Assist in crisis interventions as needed, including participating in the on-call rotation calendar for overnight and weekend After-Hours Emergency Line.

Requirements

• Master’s Degree in Social Welfare or Marriage and Family Therapy.
• Current valid California Driver’s License.
• Minimum of four (4) years of experience in the field of mental health and/or substance addictions.
• Strong working knowledge of Medi-Cal documentation and requirements.
• Outstanding clinical review skills.
• Strong training, project management, and team-building skills.
• Able to behave with sensitivity, tact, politeness, and responsiveness with staff and clients.
• Detail-oriented with excellent time management, organizational, written, verbal, interpersonal, presentation, and computer skills.
• Knowledge of trauma-informed services, housing-first, and harm-reduction methodologies.
• Experience providing administrative and clinical supervision.
• Contract and quality-assurance experience.

Preferred Qualifications

• Active clinical License and good standing with California Board of Behavioral Sciences for over two (2) years.
• Doctorate in psychology or related field; licensure preferred.
• Authorized to provide clinical supervision for clinicians completing hours toward California Board of Behavioral Sciences licensure.
• Extensive experience working with individuals with severe and persistent mental illness and co-occurring disorders.
• Experience assessing clients for LPS holds.

Work Environment

• On occasion, walk or drive to different local sites.
• Regularly required to sit, stand, bend, and occasionally lift or carry up to 35 pounds.
• Field (may need to travel) and indoor office environment.
• Will necessitate working in busy and loud environments.
• Exposure to elements like cold, heat, dust, noise, and odor.
• May need to bend, stoop, twist, and sit throughout the day.

Schedule

Monday - Friday, 8:00am - 4:30pm. Full-time, exempt, management position.

Benefits

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Retirement Planning (403b) & Matching
• Paid Holidays
• Paid Vacation Days
• Paid Sick Days
• Employee Assistance Plans (EAP)
• TELUS Health Flexible Spending Account (FSA)
• Basic Life / Accidental Death & Dismemberment (AD&D)
• Voluntary Short- and Long-Term Disability
• Voluntary Pet Insurance
• Corporate Discounts: Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More
• The People Concern University & Certificates