HR Transformation Specialist (Administrator V)

About the role

The Maryland Department of Transportation, The Secretary’s Office (MDOT TSO) is seeking to hire a strategic and operational practitioner with an integrated approach to serve as our HR Transformation Specialist (Administrator V). The HR Transformation Specialist (Administrator V) is responsible for planning, improving, and implementing changes to the policies, processes, and tools that define how Human Resources functions, enhancing both HR operations and the overall employee experience. The incumbent will integrate three core disciplines, project management, process improvement, and change management, to deliver end-to-end transformation of HR functions. This role will lead enterprise-wide initiatives that modernize and standardize HR practices across all modes, with an emphasis on efficiency and centralized solutions.

Responsibilities

• Conducting structured assessments with modal HR of workflows, and tools to document current-state operations and identify inefficiencies, compliance gaps, redundancies, and unmet user needs
• Staying up-to-date on best practices for key HR processes to support innovation focused on efficiency
• Developing recommendations for updates, replacements, or new resources. Coordinating with HRIS and IT partners to validate feasibility and effectiveness.
• Developing a change management strategy for each initiative that identifies impacted employee populations, assesses readiness and resistance risk, and defines engagement approaches tailored to each stakeholder group.
• Collaborating across modals and departments to ensure alignment and ensuring key stakeholders are aware of upcoming and current initiatives
• Administering organizational readiness assessments at key milestones to determine whether impacted employees and managers are prepared for implementation
• Identifying resistance patterns and developing targeted interventions to address root causes and build sustained commitment to change
• Coordinating with leadership to define project scope, objectives, deliverables and success criteria
• Managing day-to-day project execution by tracking progress
• Facilitating project team meetings and ensuring cross-functional coordination across HR functional areas, IT, and leadership
• Identifying knowledge and skill gaps created by policy, process, and tool changes
• Coordinating the development of training materials and delivery logistics
• Evaluating training effectiveness through assessments and feedback collection

Qualifications

• Education: Graduation from an accredited high school or possession of a high school equivalency certificate
• Experience: Six (6) years of experience in administrative staff or professional work. Three (3) years of this experience must have involved high-level, enterprise-wide initiatives and strategic structural oversight. One (1) year of this experience must have involved high-level change management in regard to policy, compliance gaps, and process methodology.
• The ideal candidate will possess: The ability to assess current-state practices, identify gaps, and contribute to the design of future-state solutions; Experience supporting or leading organizational change, including stakeholder engagement, communication planning, and adoption support; Strong written and verbal communication skills; SHRM-CP, SHRM-SCP, PHR, SPHR, or equivalent HR certification is preferred; certification or training in change management, process improvement, or project management is a plus.