HR Systems Specialist - Workday

About the role

We are seeking a talented HR Systems Specialist to administer, maintain, and continuously improve our Human Capital Management System (HCMS). This role serves as the technical point of contact for all Workday-related inquiries, delivers first and second-tier support, ensures data integrity, leads system change testing, and designs business processes to drive operational efficiency and scalability.

Responsibilities

• Independently manage and prioritize a dynamic workload to meet time-sensitive deadlines across multiple concurrent projects.
• Administer and maintain the Workday Learning application, including configuration, security, content management, learning catalog administration, and platform enhancements.
• Support integrations with external vendors or third-party systems, providing strategic insight for future integration development.
• Ensure security concepts such as security groups, role-based access, domain security policies, and business process security are implemented and followed.
• Partner with internal departments to safeguard data integrity and optimize system performance.
• Actively participate in system implementation testing, evaluating functionality, performance, and usability in alignment with Workday best practices.
• Conduct regular data audits within Workday to verify accuracy and alignment with organizational structure and configuration standards.
• Serve as an HR business analyst and point of contact on Workday configuration projects, translating business needs into effective system solutions.
• Monitor data quality, analyze trends, and identify errors to ensure proper data management and system reliability.
• Troubleshoot system issues promptly and collaborate with IT as needed for resolution.
• Maintain strict confidentiality of all sensitive HR data and system information in accordance with firm policy.

Requirements

• Bachelor’s degree in Human Resources, Information Technology, Business Administration, or equivalent combination of training, education, and experience.
• Minimum three (3) years of Workday HCM administration experience.
• Proficiency in Workday report writing (standard, advanced, and matrix reports).
• Experience working in a professional service or law firm environment.
• Proficient in Microsoft Office.

Skills

• Advanced knowledge of HCM, Learning, integration, and security within Workday.
• Solid understanding of Workday security, including configuration and maintenance of role-based and user-based security groups, domain security policies, and business process security policies.
• Exceptional attention to detail and organizational skills, with the ability to manage multiple concurrent projects while maintaining quality and continuous improvement.
• Advanced critical thinking skills to evaluate complex problems and develop sound solutions.
• Exceptional written and verbal communication skills.
• Strong commitment to confidentiality of system data and sensitive information.
• Ability to adapt under pressure, balance competing priorities, and meet deadlines.
• Skilled at building productive internal and external relationships, effective both independently and as a collaborative team member.
• Strong analytical and problem-solving skills.
• Demonstrated ability to self-manage in remote, hybrid, and in-office settings.

Preferred Qualifications

• Workday Pro certification in one or more modules.
• Working knowledge of Workday security concepts, including security groups, role-based access, domain security policies, and business process security.

Pay

Hiring salary range: $85,000.00 - $125,000.00, dependent on position, location, market, education, training, and/or experience.