HR Systems & Operations Analyst

Summary/Function

The HR Systems & Operations Analyst administers and supports core HR systems, data, reporting, and business processes. Working closely with IT, FP&A, Payroll, external vendors, and the broader Human Capital team, this role delivers reliable operational solutions that strengthen data integrity, streamline processes, and improve the user experience. The ideal candidate is a proactive, collaborative professional with strong business acumen, exceptional attention to detail, and a commitment to continuous improvement.

Qualifications

• A minimum of two (2) years of professional experience in application administration, business systems, data operations, or a comparable analyst role
• Experience administering multiple information systems, reporting tools, and user interfaces; experience with Workday or another HRIS (or equivalent enterprise level system) is strongly preferred
• Proficiency in Microsoft Office Suite, including advanced skills in Excel with the ability to analyze data using pivot tables, lookup functions, formulas, conditional formatting, and other data analysis techniques
• Technical proficiency with data flows, data mapping, and source tables
• Advanced problem solving and critical thinking skills, with strong detail orientation
• Excellent verbal and written communication skills
• Experience in creating dashboards or data visualizations is a plus
• Ability to gather, understand, and document business requirements and processes
• Ability to manage multiple priorities and meet deadlines
• Ability to work both independently and collaboratively across different teams
• Ability to protect confidential information and exercise sound judgment when handling sensitive employee data
• Ability to maintain regular, predictable attendance

Duties

• Serve as subject matter expert to drive, administer, and support key HR technology platforms: HRIS (Workday), performance management systems, learning management systems, applicant tracking systems, volunteer portal, and other HR-related systems and tools (surveys, forms, eSignature, etc.)
• Configure, develop and maintain custom reports, dashboards, and analytics to address business and stakeholder needs
• Analyze data outputs, resolve discrepancies, and ensure compliance with applicable policies and requirements when handling sensitive data
• Prepare, test, validate, and execute data loads to and from various HR systems and third-party providers
• Collaborate with internal stakeholders and external vendors to maintain existing integrations and implement new system configurations
• Test system releases, platform upgrades, and deployment of new functionality; participate in user acceptance testing
• Evaluate HR processes and implement opportunities for automation, efficiency, stronger controls, and improved user experience
• Establish and maintain governance practices, including reviews, controls, process standards, and project intake procedures
• Maintain system documentation, procedures, and training materials
• Engage in ongoing training to build expertise and stay current on system and operational developments
• Provide systems and operational support for recurring HR business cycles and other departmental initiatives
• Assist with special projects as needed

What we offer

• Competitive salary plus excellent benefits and perks including, but not limited to: medical, dental and vision
• Company 401(k) and ESOP contribution
• Generous sick, vacation, and maternity/parental leave
• Paid holidays
• Professional development opportunities
• Tuition reimbursement ($15,000 lifetime cap)
• Discounted personal insurance including home, auto and recreational vehicles
• Davidson Day of Giving – Our tradition of positively impacting communities in which we live and work