HR Specialist, Benefits

About the role

This is an exciting role reporting to our Director, HR Operations. The HR Specialist is a key member of the Human Resources team supporting the entire enterprise, with a primary focus on Benefits, Onboarding, and Employee Inquiries. We are seeking someone with analytical savvy and experience in benefits administration who is interested in creating a positive impact on our employee experience.

Responsibilities

• Manage daily administration of current benefit programs, including all health and welfare plans, Wellness program, leave and disability, tuition reimbursement, and 401K.
• Maintain employee benefits files and detailed records of employee benefits plans.
• Oversee the processing of monthly billings for all group plans and ensure strict compliance with HIPAA.
• Discuss benefit options with new employees and process benefit enrollments for new hires and life events.
• Manage Safety Boot and Tool Benefit Plans, including regular audits and outreach to employees.
• Resolve employee benefit questions and issues to ensure quick, equitable, and courteous resolution.
• Work with benefit vendors on claims resolution issues and escalate benefit issues as needed.
• Partner with HRIS Team to test Benefits Open Enrollment platform and run routine reporting on open enrollment progress.
• Support onboarding of new employees, including preparing employee electronic files, managing I-9, sending new hire notebooks, and creating badges.
• Develop and maintain complete and accurate HR files for all employees, including all documents related to employer policies, payroll, and benefit information in accordance with HR laws and best practices.
• Accurately maintain HRIS system with any personal changes.
• Serve as support for the HR Hotline and group email box by answering internal and external inquiries regarding programs, policies, and procedures.
• Document current processes and seek out efficient methods to simplify and enhance the employee and manager experience.
• Prepare targeted employee communications and create/distribute reports in support of HR programs.
• Maintain professionalism and confidentiality of all information.
• Perform other duties as assigned.

Qualifications

• 4-year college degree is preferred.
• Minimum of 3 years of HR experience with a concentration in Benefits Administration.
• Experience in Leave Administration including FMLA (Family Medical Leave Act), STD, and LTD administration.
• Experience in an HR Shared Services or HR Operations environment is preferred.
• Ability to execute in a fast-paced environment while balancing multiple priorities.
• Solid verbal and written communication skills along with effective time-management.
• Strong team player with both internal and external partners; able to work independently with minimal direction.
• Detail-oriented and data-driven.
• Highly proficient in Microsoft Office, particularly Outlook, Excel (formatting and advanced formulas), Word, and PowerPoint.
• Experience with an HRIS (Human Resources Information System) system; UltiPro is preferred but not required.
• Up to 10% regional travel may be required.

Workplace Requirements

• Physical Demands: Regularly required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear. Frequently required to sit. Must frequently lift, carry, push, pull, and/or otherwise move up to 25 pounds. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
• Work Environment: Depending on site location, may be exposed to moving mechanical parts and equipment, high/precarious places, fumes or airborne particles, outside weather conditions, vibration, wet/humid conditions, toxic/caustic chemicals, extreme cold/heat, and risk of electrical shock. Noise level in some environments is occasionally loud.