HR Solutions & Service Delivery Advisor

About the role

Phillips 66 & YOU - Together we can fuel the future As the HR Solutions & Service Delivery Advisor, you will lead the implementation and management of a portfolio of HR technologies that support effective service delivery and continuous process improvement. We are seeking a collaborative technology advisor with strong problem-solving and systems-thinking skills who can translate business processes into practical technology solutions. The ideal candidate will be highly organized and capable of managing complex initiatives across process design, system architecture, implementation, and ongoing optimization.

Responsibilities

• Serve as a subject matter expert in HR service delivery, connecting strategic priorities to the capabilities and constraints of the HR technology ecosystem.
• Advise the leadership team on technology portfolio integration, effectiveness, investment priorities, product roadmaps, and strategic portfolio performance metrics to maximize technology investments.
• Lead end-to-end solution delivery for HR processes and service experiences across multiple platforms, including discovery, requirements, process and solution design, development or configuration, data and integration design, testing, implementation, adoption, and transition into ongoing operations. Manage timelines, communications, and coordination across teams.
• Partner with vendors and implementation teams throughout solution delivery, deployment, and transition, ensuring applications and platforms are integrated, scalable, and aligned with the overall HR technology strategy.
• Evaluate and prioritize enhancements and additional functionality, assessing impacts