HR Service Delivery Specialist

About the role

Reporting to the Manager, HR Service Delivery, you will provide support and guidance to employees, managers, and Human Resources Partners on Human Resources systems, programs, and processes. You will resolve issues, process transactions, maintain data accuracy and integrity, drive process improvements, and leverage technology, automation, and artificial intelligence tools to enhance service delivery and the employee experience. At Conagra Brands, we have a rich heritage of making great food. We aspire to have the most impactful, energized and inclusive culture in food. As a member of our 18,000+ person team across 40+ locations, you are empowered to reach your potential, make an impact and own your career. We're in the business of building champions – within our people and our iconic brands like Birds Eye®, Slim Jim® and Reddi-Wip®. Our focus on innovation extends beyond making great food, it also reflects our commitment to embracing new solutions that positively impact our team, the communities we serve and the health of our planet. Foodies Welcome.

Responsibilities

• Respond to employee, manager, and Human Resources Partner inquiries through phone, case management, and other support channels.
• Serve as a subject matter expert for Workday, UKG, Guardian, and related tools supporting transactions and employee inquiries related to time off, leaves, policies, and employee programs.
• Troubleshoot system issues, maintain accurate Human Resources data, and complete audits and corrections as needed.
• Support Form I-9 processing, pre-employment screening activities, and administration of Human Resources programs.
• Identify opportunities to improve processes and leverage technology to enhance service delivery and the employee experience.

Requirements

• High school diploma, GED, or equivalent required with three or more years of Human Resources-related experience; Bachelor's degree preferred.
• Experience with Workday, UKG, or other Human Resources Information Systems preferred.
• Strong customer service, communication, problem-solving, and organizational skills.
• Detail-oriented with experience reviewing and maintaining accurate data.
• Proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, and Teams.
• Physical Requirements: This role is hybrid and does not require regular travel to or work within manufacturing facilities. Number of Days in Office: 3

Benefits

• Health: Comprehensive healthcare plans, wellness incentive program, mental wellbeing support and fitness reimbursement
• Wealth: Great pay, bonus incentive opportunity, matching 401(k) and stock purchase plan
• Growth: Career development opportunities, employee resource groups, on-demand learning and tuition reimbursement
• Balance: Paid-time off, parental leave, flexible work-schedules (subject to your location and role) and volunteer opportunities

Pay

Pay Range: $51,000-$67,000. The annual salary listed above is the expected offering for this position. An employee’s actual annual salary will be based on but not limited to: location, relevant experience/level and skillset, while balancing internal Conagra employees’ equity. Conagra Brands will comply with applicable law regarding minimum salaries for exempt employees.