HR Service Center Specialist

About the role

This role is responsible for completing various centralized HR processes and administrative activities. It acts as a HR data subject matter expert and is responsible for daily system audits, compliance, and system of record expertise.

Responsibilities

• Resolves HR requests of higher complexity using established procedures with accurate responses within the allotted timeframe.
• Administers policies such as I-9 compliance/verification, Tuition Reimbursement administration, background reviews, and cases requiring domain expertise with tactical and practical experience on high severity cases resulting in the de-escalation and proper case management.
• Assists HR HUB Associate Specialists (Tier 1) in the effective discharge of their job responsibilities.
• Takes ownership of developing and maintaining a Knowledge Management repository of case studies and their solutions for future reference and analysis.

Requirements

• Minimum three years of experience in HR data administration; HR operations; and/or HR Shared Services, required.
• Experience in HR management systems, preferred.
• Human Resources support or shared services model experience, preferred.

Qualifications

• Bachelor's Degree in Human Resources, Business or Accounting, Finance, Statistics, preferred.

Skills

• Proficiency in MS Office – strong Excel skills, required.
• Fluency in written/spoken English, required.
• Excellent customer service, interpersonal and conflict management skills, required.
• Calm, composed demeanor to de-escalate situations involving dissatisfied customers, required.
• Critical thinker, problem solver with a professional, 'Can do it' attitude, required.
• Ability to work independently with strong time management and organization skills and the ability to thrive, and work with others in a team-based, start-up environment, required.
• Consistent sense of urgency in performing duties with the ability to balance multiple priorities and constantly changing workloads, required.
• Ability to keep the highest standards of accuracy, precision, discretion, and confidentiality with strong ethical values, required.

Benefits

Coupled with our compensation and bonus incentive programs, our benefits deliver rewards that are market competitive. Some of the most attractive elements of our benefit programs include:

• Health Insurance Benefits - Medical, Dental, Vision
• Flexible Spending Accounts for Health and Dependent Care, and Health Reimbursement Accounts
• Well-being programs including companywide events and a wellness incentive program
• Paid Time Off
• Financial Wellness – Industry leading 401(k) plan with generous company contributions, Financial Planning Services, Employee Stock purchase program, and Health Savings Accounts
• Life and Accident insurance
• Family-Friendly Employee events
• Employee Assistance Program services – mental health and other concierge type services

Pay

A reasonable annual estimate of the range for this role is listed below.

Pay Rate or Range: $59,010.00 - $88,510.00

Equal Opportunity Employer

Lamb Weston is an Equal Opportunity Employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status or any other protected factor under federal, state or local law.